Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
4
Good phone
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I like so much I need the newest Samsung one ................................
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 29, 2024
Posted by: Rapidzz
[This review was collected as part of a promotion.] It's a really good phone for reliability and convince. Also galaxy ai is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Can't wait to get a new phone!!
on July 29, 2024
Posted by: NewPhonePlease
[This review was collected as part of a promotion.] I have had Samsung phones for a long time. The screen on this s23 is small and hard to text with. Other than that it is a great, reliable phone!
In terms of AI, it's helpful in Chrome.
In terms of AI, it's helpful in Chrome.
Value
2
Response from Samsung USBy R&R Team, September 16, 2024
We appreciate you leaving your honest review! We always strive to give our customers the best experience possible with our devices. We see that you reached out to share your thoughts on the Galaxy S23 FE. The S23 FE comes with a dazzling AMOLED 2X display. Details pop, even under varying light conditions. Plus, Eye Comfort Shield reduces blue light, making it easier on your eyes in the dark. Vision Booster optimizes your display settings for clear visuals in bright light, and an adaptive 120Hz refresh rate ensures smooth scrolling and gaming. We noted your concerns about the screen being small and hard to text with. Did you know that you can adjust the size of your keyboard letters? Navigate to and open Settings, then tap General Management, and then tap Samsung Keyboard settings. Swipe to and tap Size and transparency, and then drag the handles on the sides of the keyboard to adjust it to your liking. Use the arrow button in the center to move the keyboard around. Then, tap Done. To revert the keyboard to its original size, tap Reset. This should help make it easier for you to type using your keyboard. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Not satisfied
on July 29, 2024
Posted by: Propagandapanda
[This review was collected as part of a promotion.] Features galaxy offers for free are second to none it's cameras and quality are outstanding, and Ai has helped me to ask more every day questions and it elaborates on things I may not know to ask. Which is great but my phone runs hot even with all location apps off it feels like it could start a fire I can not keep it in my pocket. Also my navigation says turn left but means right. And I have recalibrated it. Also the amount of spam that comes thru even with spam blocker is amazing it blows my mind how useless the feature is.
Value
3
Response from Samsung USBy R&R Team, September 23, 2024
Thanks for reaching out to us! We always appreciate hearing from our customers and getting your feedback. We see that you reached out regarding the Galaxy S23 FE. We're glad to see that you have been enjoying the features that this phone has to offer and that AI has been helping you. We also noted your concerns about the navigation and overheating. If your navigation is out of sorts, we recommend making sure that the app you are using is updated. Updates can help remove bugs that can cause the app to malfunction. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Use this guide in the link attached to help keep your devices at their normal operating temperature. If any of this persists, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/answer/ANS00076952/
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https://www.samsung.com/us/support/answer/ANS00076952/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 29, 2024
Posted by: SamsungMT
[This review was collected as part of a promotion.] Great phone, Galaxy AI will make the functionality much better. Camera is phenomenal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features!
on July 29, 2024
Posted by: JlovesSamsung
[This review was collected as part of a promotion.] I have the Samsung Galaxy 23 FE. I really love the clear and detailed pictures this phone takes! Videos are immaculate when I watch movies. It really is like a mini HD TV. I, also play games on my phone and gaming is really great pictures and, I love that the screen is big enough to navigate and see all the details. I'm looking forward to upgrade to the Galaxy S24 AI series!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I love my Samsung phone . All the features are amazing. Can't ask for a phone. I love all Samsung products. I also have Samsung watch. I never missed out on call, text messages, and emails
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great customization, easy UI
on July 29, 2024
Posted by: Cypressrunt
[This review was collected as part of a promotion.] I use my phone for multiple things. Tracking my health, planning my day, taking photos of my kids, or catching up with friends via text. The AI is great and easy to use as well.
Value
5
Written by a customer while visiting Samsung US