Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
5
Friendly and strong equipment
on July 29, 2024
Posted by: Richard
[This review was collected as part of a promotion.] I always used Samsung....great equipment and overall great pics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Okay not great
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] First off I want to mention Galaxy AI.
I'm not honestly sure if my galaxy phone has Galaxy AI but I think it dose. I'm not thrilled with this model. The camera is awful which is very disappointing. I mainly use my device for streaming and making and receiving calls and messages. The speaker also is not very good. All in all it needs more Galaxy AI in think.
I'm not honestly sure if my galaxy phone has Galaxy AI but I think it dose. I'm not thrilled with this model. The camera is awful which is very disappointing. I mainly use my device for streaming and making and receiving calls and messages. The speaker also is not very good. All in all it needs more Galaxy AI in think.
Value
3
Response from Samsung USBy R&R Team, September 17, 2024
We appreciate you getting in touch with us, Surah. We noticed you reached out to share your thoughts on the Galaxy S23 FE. The S23 FE comes with a pro-grade camera that turns your shots into works of art, no matter the time of day. Get detail and clarity in every photo with a high-resolution sensor. The S23 FE comes with Galaxy AI features, including Circle to Search. With Circle to Search, you can search like never before by simply tracing an object to get Google Search results without typing. It also features Live Translate, which helps you communicate in different languages while talking on the phone or messaging, even in airplane mode with no Wi-Fi. Additionally, it has Photo Assist, which unlocks the power of AI-powered photo editing. Generative Edit can fill in backgrounds and make unwanted objects disappear. We noted your concerns about the camera quality. We recommend utilizing the ProMode feature on your phone. Pro Mode shows advanced options for shutter speed, white balance, exposure, and light sensitivity. This mode may not be available on all models. We'd like to gather more information about what you are experiencing with your speakers. Please reach out to us at Samsung Support so that we can further assist you with this. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Another great phone in the Galaxy line
on July 29, 2024
Posted by: Youngsta
[This review was collected as part of a promotion.] I have always been a fan of the Galaxy line of phones and this one doesn't disappoint. It is another quality product above the competition, it can do everything and more. Now with Galaxy AI it can finish me searches for me and make everything quicker and more efficient. The viewing of videos and shows is as crisp as it can get, and the dolby audio has only gotten better!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product does everything I need
on July 29, 2024
Posted by: ReviewS23TF
[This review was collected as part of a promotion.] I use my Galaxy for taking notes, recording information that I can recall later. I use it for gaming, streaming video from news applications and streaming some movies and TV shows.
With the help of A1 it sometimes completes my thoughts; however it does not always get it right.
With the help of A1 it sometimes completes my thoughts; however it does not always get it right.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Always
on July 29, 2024
Posted by: Jahn505
[This review was collected as part of a promotion.] I've never had any issues with my Samsung phones. I have noticed that the screens break easier since I had my Galaxy Z Fold 3. I broke my screen on that phone, now this one the 23 Ultra. Thank God for insurance!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A lot of power in a small device
on July 29, 2024
Posted by: Sleepytle
[This review was collected as part of a promotion.] Great camera, long battery life, sleek body- overall just a great phone. Probably one of the best Samsung phones I've owned yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone and User Friendly
on July 29, 2024
Posted by: Militarymom1015
[This review was collected as part of a promotion.] This phone is amazing! I have had the same phone for 2 years with no problems! I use it for work/school/kids and home stuff! I have dropped it more time than I can count and nothing has broke. The camera is amazing to take videos or pictures of all my kids sports and family outings. I pay with tap to pay almost every where I go and it securely stores all my information. I have Google on my home screen so I can easily get a Galaxy AI answer for all my questions!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love my Phone
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I've had my phone for a few years now and I absolutely love it. The best feature is the backing is not glass.. The phone steams videos and games with ease and my neices have downloaded so many games and it still performs like a champ. It's been dropped in the toilet and survived with no damage and has been dropped off the cat walk at work and survived with out s single Crack. (it was in a wallet case) but I've dropped other phones from a sitting position that shattered the screen. I give this phone a 10/10. And I'm absolutely in love with galaxy AI and the photo editing option available now...
Value
5
Written by a customer while visiting Samsung US