Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
5
Terrific Phone
on July 29, 2024
Posted by: Liquid
[This review was collected as part of a promotion.] I have had a great experience with this phone. It does what I need it to do.
I have lowI vision and it's accessibility has been very good and makes it easy to use. Galaxy AI has been very helpful, enabling me to read and find information in documents that I wouldn't be able to otherwise.
Thank you.
I have lowI vision and it's accessibility has been very good and makes it easy to use. Galaxy AI has been very helpful, enabling me to read and find information in documents that I wouldn't be able to otherwise.
Thank you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I love galaxies till this one
on July 29, 2024
Posted by: Hope28
[This review was collected as part of a promotion.] After most recent update the phone won't stay connected to network. I have taken it every where from repair to dealer and no one can figure it out
Value
2
Response from Samsung USBy R&R Team, September 9, 2024
Thank you for reaching out. We appreciate you taking the time to share your honest feedback with us. We see that you reached out to provide feedback on the Galaxy S23 FE. The Galaxy S23 FE is equipped with Corning Gorilla Glass 5, protecting the front and back, making it durable. With an IP68 rating, the device is water and dust-resistant, adding extra durability. We see that you reached out concerning your S23 not staying connected to your network. If you are still experiencing this, we recommend resetting your network settings. Open Settings and then tap General Management. Tap Reset, and then tap Reset network settings. Tap Reset settings. You will prompted to enter your PIN or password to continue if you have one set. Finally, tap Reset. You can now test your mobile connection. If this persists after doing so, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful phone
on July 29, 2024
Posted by: Orthpticpt
[This review was collected as part of a promotion.] I could not be more please with my new samsung phone. Galaxy AI is genius and so helpful every single day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product gives me everything that I need.
on July 29, 2024
Posted by: Deelan
[This review was collected as part of a promotion.] Love the ability the camera gives. Using the different settings, able to delete or enhance photos. Sending texts is a breeze. I love my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great potential
on July 29, 2024
Posted by: Bigwillyfromchilli740
[This review was collected as part of a promotion.] Well, I will say that one of the things I enjoy most is the new Gemini AI piece of the galaxy. Some of the things I dislike are just more small details like easier ways to understand camera functions. One of the functions has been hidden in a secure folder and to use it I have to open secure folder to do so. I have done troubleshooting on internet, and sought help through chats to no avail. Simple access and use of the elements of the phone that are more complex would be helpful. Jacked about the AI potentials now yhough
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Loving it Galaxy s23fe
on July 29, 2024
Posted by: Biged87
[This review was collected as part of a promotion.] I'm coming from an older galaxy device so the changes to the ui were minimal but the hardware is great. It's faster and more responsive than my last device. The upgraded screen is great too. Now I just have to try to get galaxy Ai going.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone hands down
on July 29, 2024
Posted by: Jp1986mp
[This review was collected as part of a promotion.] Love this phone. Best phone I've had. The speed a technology is outstanding. The interface is easy to use. Sound quality is better then ever! The galaxy AI features are amazing and so easy to use. I'm sameung user for life with the technology and capabilities they offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great experience
on July 29, 2024
Posted by: Feliciable
[This review was collected as part of a promotion.] Since I have been using it, I have no problem with it.
Value
5
Written by a customer while visiting Samsung US