Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
5
Camera is awesome
on May 13, 2024
Posted by: Y2uuui
[This review was collected as part of a promotion.] Gameing and photos
Phone is amazing can't wait to see what else they got
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Overheats
on May 13, 2024
Posted by: TheGreatness
[This review was collected as part of a promotion.] Phone will often overheat and close apps when it does.
Value
3
Response from Samsung USBy Social Commerce, May 14, 2024
Hey TheGreatness,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 FE. Your feedback is invaluable to us. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. When you have the opportunity available, please take a moment to review "Keep your Galaxy device at its normal operating temperature" to learn how you can keep your device performing at its best. Let us know if you would like any further assistance after reviewing the resource that has been provided or if you have any questions for us by reaching out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
https://www.samsung.com/us/support/answer/ANS00077582/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 FE. Your feedback is invaluable to us. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. When you have the opportunity available, please take a moment to review "Keep your Galaxy device at its normal operating temperature" to learn how you can keep your device performing at its best. Let us know if you would like any further assistance after reviewing the resource that has been provided or if you have any questions for us by reaching out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
My device is really good
on May 13, 2024
Posted by: Jeffersonpp
[This review was collected as part of a promotion.] I use it for gaming and take pictures. My experience so far is really good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S23 Ultra
on May 13, 2024
Posted by: GalaxyGirl
[This review was collected as part of a promotion.] This is a great phone. I would recommend getting it. The AI is customizable and I like to use it for emails and texts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with tons of features
on May 13, 2024
Posted by: Phil1p
[This review was collected as part of a promotion.] I have used this phone for over a year now. It is probably the best on I have had in a long time. There is hardly any lag time while browsing, playing games, or playing video. Overall, it is a solid phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great way of thinking
on May 13, 2024
Posted by: Thegoodguyk
[This review was collected as part of a promotion.] This phone has made my work and personal life easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
no external storage options
on May 13, 2024
Posted by: musician
[This review was collected as part of a promotion.] It works great for most everything I need it for, except for storage.
As a musician I use my phone to take videos of song sketches on the fly so I can come back to them later and finish them, but the storage fills up so quickly.
Samsung used to offer the ability to plug an external SD chip in, and I would put an additional 128Gig of storage in the phone that way, but I'm just stuck with whatever the phone comes with.
The water proofing is okay.
Value
2
Response from Samsung USBy Social Commerce, May 14, 2024
Good day Musician,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Although your Galaxy S23 FE does not offer expandable storage options, you do have the option of utilizing Samsung Cloud, Microsoft OneDrive, and Google Drive to store your content, if you would like. Take a moment to review, "Manage storage on your Samsung Galaxy phone" if you would like to learn more about your cloud-based storage options. Let us know if you would like to share any other feedback with us regarding your device or if you would like any additional assistance by contacting Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Although your Galaxy S23 FE does not offer expandable storage options, you do have the option of utilizing Samsung Cloud, Microsoft OneDrive, and Google Drive to store your content, if you would like. Take a moment to review, "Manage storage on your Samsung Galaxy phone" if you would like to learn more about your cloud-based storage options. Let us know if you would like to share any other feedback with us regarding your device or if you would like any additional assistance by contacting Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I want
on May 13, 2024
Posted by: JLJokester
[This review was collected as part of a promotion.] No issues and has performed well. Camera performs well with Galay AI
Value
5
Written by a customer while visiting Samsung US