Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
5
Camera More storage good price
on May 13, 2024
Posted by: Dr2277
[This review was collected as part of a promotion.] I use my phone to take pictures. Stream sports watch t v stream movies, stream music, play games, etc
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on May 13, 2024
Posted by: Hahate11
[This review was collected as part of a promotion.] I just love the quality of the product, and I love the quality of the camera and video recording
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Another Great Android!
on May 13, 2024
Posted by: WorkGamer
[This review was collected as part of a promotion.] This phone works fast and reliable! Just like I expected an Galaxy to work. Battery life has been excellent with it easily lasting a day and a half when used minimally. Some days I game on it for a couple of hours and that will drain the battery in a day. Overall very happy with my purchase!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung I ever had
on May 13, 2024
Posted by: Motha27
[This review was collected as part of a promotion.] I finally feel like samsung took their time with this make and model. This phone is top tier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S23 FE!
on May 13, 2024
Posted by: OddlyCaspar
[This review was collected as part of a promotion.] I use my Samsung Galaxy S23FE everyday as my main means of communication and entertainment. I can easily connect to my car and listen to music on the go, I can easily message my friends and family, make calls, play games with amazing 5g speeds, and galaxy Ai helps me find and identify things from pictures that I want to know more about.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI great device love the features
on May 13, 2024
Posted by: Bosbrave85
[This review was collected as part of a promotion.] Streaming movies and sports, email texts calls art mobile games. Pretty much everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
OK overall but has some misses and bugs
on May 13, 2024
Posted by: Znickname
[This review was collected as part of a promotion.] Overall its OK. Some things have improved but quite a few misses that were avoidable and some bugs that I consistently see.
Some misses
- Would be nice to be able to customize the text area without downloading a 3rd party app, something like the spacebar is way too small.
-No improvements were made to Samsung audio player which is disappointing, needs to be upgraded especially parts related to queuing songs and making playlists.
- Would be nice to see some more customizable alarms like setting dates or frequency other than the basic options
- Would be nice to be able to customize the text area without downloading a 3rd party app, something like the spacebar is way too small.
-No improvements were made to Samsung audio player which is disappointing, needs to be upgraded especially parts related to queuing songs and making playlists.
- Would be nice to see some more customizable alarms like setting dates or frequency other than the basic options
For bugs, theres plenty of issues with groupchats. Consistently have to make a new one for messages to go through or a new one is accidentally made by someone else. Also very annoying how blue light mode doesnt affect lock screen
Will update this if possible as I remember/think of more
Value
3
Response from Samsung USBy Social Commerce, May 14, 2024
Hi there Znickname,
Thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 FE. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available regarding what you may be experiencing with your Galaxy S23 FE and without being able to ask you any follow up questions to clarify what you have shared with us; I recommend reaching out to Samsung Support if you would like further assistance and/or help with troubleshooting your device. For your convenience, I have provided a link to your device manual below for your records. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 FE. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available regarding what you may be experiencing with your Galaxy S23 FE and without being able to ask you any follow up questions to clarify what you have shared with us; I recommend reaching out to Samsung Support if you would like further assistance and/or help with troubleshooting your device. For your convenience, I have provided a link to your device manual below for your records. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing!
on May 13, 2024
Posted by: Vernisphone
[This review was collected as part of a promotion.] I enjoy that I can play and stream my games on phone. I also like my pen so I can just write a note while talking on the phone and don't have to struggle to find a pen if it's not handy.
Value
5
Written by a customer while visiting Samsung US