Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
4
Well worth the cost
on May 13, 2024
Posted by: Bjfoster3015
[This review was collected as part of a promotion.] The Galaxy A15 is a great all around product for a budget
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Issues problem
on May 13, 2024
Posted by: Ro00005
[This review was collected as part of a promotion.] I don't see incoming calls sometimes 😕 need to fix the issue
Value
3
Response from Samsung USBy Social Commerce, May 14, 2024
Greetings Ro00005,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 FE. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When a call is received, the phone rings and the caller’s phone number or name is displayed. If you are using an app, a pop-up screen is displayed for the incoming call. On the incoming call screen, drag Answer to the right to answer the call. When calls are received while using other apps, they can be displayed as pop-ups. From Phone, tap More options > Settings > Call display while using apps. The following options are available: * Full screen: Display an incoming call in the full screen Phone app. * Small pop-up: Display an incoming call as a pop-up at the top of the screen. * Mini pop-up: Display an incoming call as a smaller pop-up. * Keep calls in pop-up: Enable this option to keep calls in the pop-up after they are answered. For your convenience, I have included a link that contains your device manual below. Let us know if you would like any further assistance or if you have any questions for us. We're always happy to help you in any way that we can! Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
https://www.samsung.com/us/support/downloads/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 FE. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When a call is received, the phone rings and the caller’s phone number or name is displayed. If you are using an app, a pop-up screen is displayed for the incoming call. On the incoming call screen, drag Answer to the right to answer the call. When calls are received while using other apps, they can be displayed as pop-ups. From Phone, tap More options > Settings > Call display while using apps. The following options are available: * Full screen: Display an incoming call in the full screen Phone app. * Small pop-up: Display an incoming call as a pop-up at the top of the screen. * Mini pop-up: Display an incoming call as a smaller pop-up. * Keep calls in pop-up: Enable this option to keep calls in the pop-up after they are answered. For your convenience, I have included a link that contains your device manual below. Let us know if you would like any further assistance or if you have any questions for us. We're always happy to help you in any way that we can! Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Very well rounded device:
on May 13, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] device I have relied so much on since i got it! Has not cracked or chipped despite my many drops and has a superb battery life! Quality has not dipped since its release nor has the battery shortened at all. Its a device i hope to use for a very long time. Gaming is as smooth as butter and videos play in amazing HD! Very excited to add another device (hopefully the s24) for my daughters birthday so that she may enjoy the perfection and hardwork that clearly went into designing this device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Functions well!
on May 13, 2024
Posted by: JasonC
[This review was collected as part of a promotion.] The S23 has plenty of storage, which jas been a problem in the past. I haven't had to take a day to clear out a bunch of files or pictures. It has continued to be fast as the day I bought it. Some other phones get bogged down or slow with new updates, but not this one. Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on May 13, 2024
Posted by: Leev143
[This review was collected as part of a promotion.] Love the phone ; would be cool I'd it had more space but it's a good phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best of the Best
on May 13, 2024
Posted by: GalaxyFam
[This review was collected as part of a promotion.] I love my phone, the quality of movies,games and pictures are exceptional!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great multimedia
on May 13, 2024
Posted by: Ibanezhero20
[This review was collected as part of a promotion.] I love this device for it's multimedia capabilities and AI rewrite technology.
Ive Owned Samsung phones for many years and this one lives up to its expectations.
We brought this phone to Hawaii when we went on our honeymoon and I have so many great pictures and videos.
If you want an android phone, I strongly recommend this model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera and battery
on May 13, 2024
Posted by: Viv247
[This review was collected as part of a promotion.] This phone has an excellent camera that takes exquisite phones. The battery life is also amazing, lasting all day without issue even with gaming on it.
Value
5
Written by a customer while visiting Samsung US