Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
5
Reliable, fun and never an issue
on May 13, 2024
Posted by: EBGardener
[This review was collected as part of a promotion.] Works great, no issues. Runs fast and is easy to use. The new Galaxy AI features are fun and interesting! Camera is nice as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love our New FE's
on May 13, 2024
Posted by: LuvMyFE23
[This review was collected as part of a promotion.] I just upgraded the family to Galaxy S23FEs. We all love them! We all upgraded from Samsung Galaxys so I knew it was a safe pick.
We love the camera and plenty of space for pictures and apps!! I haven't found anything that I would change about this phone.
We love the camera and plenty of space for pictures and apps!! I haven't found anything that I would change about this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this product...
on May 13, 2024
Posted by: PixieBaby
[This review was collected as part of a promotion.] Use for everything...love the pictures..
...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the pictures that the phone takes
on May 13, 2024
Posted by: Cmc530
[This review was collected as part of a promotion.] I love samsung products. I have had Samsung phones for 15 years. This one does not disappoint
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple, easy, perfect
on May 13, 2024
Posted by: PammyLa
[This review was collected as part of a promotion.] I usually use my phone for school related things, watching movies and social media, my phone works great in all aspects
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S23-Not bad but needs work
on May 13, 2024
Posted by: YourMailman1
[This review was collected as part of a promotion.] The phone is fine but already has lag and battery issues. I also don't like the whole clipboard option or idea way to complicated. Also when reading email or online the screen doesn't adjust to fit the wording in the screen very upsetting. Those are my issues.
Now the good when I 1st got the phone it worked great 0 issues. Was very fast as well as a long battery life. In time I'm sure Samsung will fix my issues.
Now the good when I 1st got the phone it worked great 0 issues. Was very fast as well as a long battery life. In time I'm sure Samsung will fix my issues.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This phone runs super hot!!!
on May 13, 2024
Posted by: Garnernrg81
[This review was collected as part of a promotion.] It runs extremely hot when streaming or anything that uses battery. It hot to the touch and I can't use or charge it until it cools. It's also slow interface.
Value
3
Response from Samsung USBy Social Commerce, May 14, 2024
Salutations Garnernrg81,
Thanks for taking the opportunity to review your Samsung Galaxy S23 FE. We appreciate your transparency. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. When you have the opportunity available, please take a moment to review "Keep your Galaxy device at its normal operating temperature" to learn how you can keep your device performing at its best. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Also check out, "How to keep your Galaxy phone or tablet from slowing down" when you have some free time available to learn how you can automatically optimize your phone for faster, better performance. If you have any questions for us after reviewing the resources that have been shared or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/answer/ANS00078985/
Thanks for taking the opportunity to review your Samsung Galaxy S23 FE. We appreciate your transparency. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. When you have the opportunity available, please take a moment to review "Keep your Galaxy device at its normal operating temperature" to learn how you can keep your device performing at its best. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Also check out, "How to keep your Galaxy phone or tablet from slowing down" when you have some free time available to learn how you can automatically optimize your phone for faster, better performance. If you have any questions for us after reviewing the resources that have been shared or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/answer/ANS00078985/
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features
on May 13, 2024
Posted by: blueeyedpike
[This review was collected as part of a promotion.] The overall experience with my Samsung has been great! Streaming TV shows and movies are flawless. And playing games is seamless. The only downside is the battery life seems low at times. But other than that, everything else is good. Even the quality of the pictures are near perfect.
Value
4
Written by a customer while visiting Samsung US