Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
4
Excellent Value
on May 13, 2024
Posted by: BigGay
[This review was collected as part of a promotion.] This is been the phone I've had the longest. It's my favorite that I've owned. I almost exclusively by Samsung phones for over 15 years now and this is without a doubt my favorite.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 13, 2024
Posted by: Nickname
[This review was collected as part of a promotion.] I like how it is customizable. I play game with no lag.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera and light weight
on May 13, 2024
Posted by: Cilla022
[This review was collected as part of a promotion.] Takes amazing pictures. Got some great eclipse photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 13, 2024
Posted by: Dgordon
[This review was collected as part of a promotion.] .This is a great cell phone. I've had no problems with it at all. the new A. I technology that has come up has been interesting and I am still exploring what it can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is overall good
on May 13, 2024
Posted by: Mistib
[This review was collected as part of a promotion.] This phone was really good when I first got it. After the update (there are tons) it started freezing and other small nuances started, it isn't all the time, but enough to be frustrating. I should mention I've had it for a while. Most the time I love it, but am ready for an upgrade.
Value
3
Response from Samsung USBy Social Commerce, May 14, 2024
Hello there Mistib,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 FE. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your phone or tablet freezes or crashes, it can be fixed without having to send your device in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. When you have some free time available, please take a moment to review "Samsung phone or tablet freezes and crashes" to help resolve what you may be experiencing with your Galaxy S23 FE. If you would like any further assistance afterward or if you have any questions for us, do not hesitate to contact Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 FE. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your phone or tablet freezes or crashes, it can be fixed without having to send your device in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. When you have some free time available, please take a moment to review "Samsung phone or tablet freezes and crashes" to help resolve what you may be experiencing with your Galaxy S23 FE. If you would like any further assistance afterward or if you have any questions for us, do not hesitate to contact Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Written by a customer while visiting Samsung US
Customer Rating
5
Great speed and I can't live without it
on May 13, 2024
Posted by: Rampdog
[This review was collected as part of a promotion.] This phone has been outstanding. The camera allows me to take pro quality images and videos easily. It's so much faster than any phone I've has in the past as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always reliable good battery life good camera
on May 13, 2024
Posted by: Jonboy323
[This review was collected as part of a promotion.] This phone is always reliable for me. I've been mostly happy with the battery life and camera. Runs my games smoothly and all apps run smoothly as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have a 23As
on May 13, 2024
Posted by: spowers71
[This review was collected as part of a promotion.] I love my phone. It has the best camera, it takes amazing pictures. I love how fast it is and always has 5G service.
Value
5
Written by a customer while visiting Samsung US