Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
5
Camera is awesome
on May 13, 2024
Posted by: Strawberrycupcake
[This review was collected as part of a promotion.] The camera on this things top notch and really good with getting all the details in things. Really like how it has the auto light thing and how you can set it up to take pics just by saying take a picture and holding your hand up. Makes it a lot easier to take far away outfit shots, without having to set a timer or ask someone else for help. I've had it for a minute and it still works like new. It was easy to set up with my old device. I've had no problems with it so far. The storage is great and everything is easy-to-use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone, Great Features!
on May 13, 2024
Posted by: AffordableSVGsOnEtsy
[This review was collected as part of a promotion.] I have always loved Samsung phones. My Samsung Galaxy 23 FE is just as awesome. I use the Galaxy AI often, mainly the "circle to search" feature. I also love the transcript assist, it has helped me in my line of work many times. I am obsessed with the stylus and Samsung Notes. The camera on this phone is phenomenal. Remember the eclipse? Through the glasses, this phone took a perfect image. The zoom is amazing! My battery life is nothing to complain about. It used to last me 2 days. Now I have an app tracking me 24/7 and an app that tracks me everytime I drive (both drain my battery much quicker then before) but even with both the apps, my phone lasts the entire day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not as great battery
on May 13, 2024
Posted by: Melroseglo
[This review was collected as part of a promotion.] I put my phone on the charging limit to 85% but now it only charges to 80% and doesn't seem to last that long
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is so nice an compact, super fast,
on May 13, 2024
Posted by: TheSmoke
[This review was collected as part of a promotion.] This phone is insane actually, super lighnting fast, plays all the games, triple A titles call of duty etc. It's also nice an small for ur pocket even with the ottor box, i highly recommend this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing capabilities & navigation
on May 13, 2024
Posted by: Christmas
[This review was collected as part of a promotion.] Amazing phone capabilities and easy navigation. Works well with other devices in my home and job. Mobile gaming is enhanced with screen and in phone settings.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on May 13, 2024
Posted by: Free7Spirit
[This review was collected as part of a promotion.] This phone is great. It supports my Dexcom g7. Has great gaming abilities. Great battery life. It's just an overall great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not very practical phone
on May 13, 2024
Posted by: Nicky19
[This review was collected as part of a promotion.] This phone does not allow easy screen shot and everything your finger moves to the front camera the phone lock itself. Sometimes when you click on things it does not give you acces the phone get stuck and does not work. You will have to restart the phone to use it again. Overall this phone is very annoying to use I have used galaxy s21 in the past and that one worked very well.
Value
2
Response from Samsung USBy Social Commerce, May 14, 2024
Hey there Nicky19,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If pressing and releasing the Side button and Volume down button to capture your screenshot is not an easy task to accomplish for you, try capturing an image of your screen by swiping the edge of your hand across it, from side to side, keeping in contact with the screen. 1. From Settings, tap Advanced features > Motions and gestures > Palm swipe to capture. 2. Tap to enable this feature. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. We would love nothing more than to be able to assist you with whatever you may be experiencing with your Galaxy S23 FE, however without having more details available and without being able to ask you any follow up questions to clarify what you have shared with us, I suggest contacting Samsung Support for further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/support/downloads/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If pressing and releasing the Side button and Volume down button to capture your screenshot is not an easy task to accomplish for you, try capturing an image of your screen by swiping the edge of your hand across it, from side to side, keeping in contact with the screen. 1. From Settings, tap Advanced features > Motions and gestures > Palm swipe to capture. 2. Tap to enable this feature. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. We would love nothing more than to be able to assist you with whatever you may be experiencing with your Galaxy S23 FE, however without having more details available and without being able to ask you any follow up questions to clarify what you have shared with us, I suggest contacting Samsung Support for further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
4
2 years going strong
on May 13, 2024
Posted by: Loaf64
[This review was collected as part of a promotion.] I've had this phone for over 2 years and it is still like the day I bought it. As a photographer, my favorite part of this phone is the camera. The system has started running slow at all, the storage is great and I can easily move files to an external hard drive.
The only thing I wish I could do, is customize my text message chats a little more.
Value
4
Written by a customer while visiting Samsung US