Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
5
I love everything about this phone.
on May 13, 2024
Posted by: KBradley
[This review was collected as part of a promotion.] I take a lot of pictures and the editing and just the camera is amazing! I do play alot if games as well and never have any issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Android 23
on May 13, 2024
Posted by: Gearx29
[This review was collected as part of a promotion.] Phone is very user friendly and battery tends to last longer than most phones I've had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple yet elegant
on May 13, 2024
Posted by: Jay90s
[This review was collected as part of a promotion.] I have always preferred Samsung for my phones. The amenities, easy to navigate, reminders of updates, syncing to other devices with no issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung Devices
on May 13, 2024
Posted by: lsalander
[This review was collected as part of a promotion.] I am a loyal Samsung customer, and have several Samsung products in my home (fridge, microwave, washing machine). I'm never disappointed by them. The camera on the phone is great! Especially the night camera! It's so cool. Will continue buying Samsung products in the future. Google AI is a cool new feature as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Overheating
on May 13, 2024
Posted by: Kathleen17
[This review was collected as part of a promotion.] It has gone slow and overheated and I'm still paying on it 😒
Value
2
Response from Samsung USBy Social Commerce, May 14, 2024
Salutations Kathleen17,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a look at, "Keep your Galaxy device at its normal operating temperature" for some tips on keeping your phone performing at its best. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out, "How to keep your Galaxy phone or tablet from slowing down" when you have some free time available, linked below. Let us know if you would like any further assistance or if you have any questions for us by contacting Samsung Support after reviewing the resources that have been provided. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/answer/ANS00078985/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a look at, "Keep your Galaxy device at its normal operating temperature" for some tips on keeping your phone performing at its best. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out, "How to keep your Galaxy phone or tablet from slowing down" when you have some free time available, linked below. Let us know if you would like any further assistance or if you have any questions for us by contacting Samsung Support after reviewing the resources that have been provided. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/answer/ANS00078985/
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone for all my needs!
on May 13, 2024
Posted by: TacoS42
[This review was collected as part of a promotion.] I use my phone for personal and business. I love all the features and the storage capacity. I rarely even have to open my laptop for business needs because this phone does it all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is my favorite phone everrr!
on May 13, 2024
Posted by: CindyCat
[This review was collected as part of a promotion.] This is my first Samsung phone and it is my favorite phone! It is FAST. It's intuitive, it's beautiful and has tons of features from Samsung that aren't offered on other Android phones!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera quality.
on May 13, 2024
Posted by: Peepz2303
[This review was collected as part of a promotion.] Works and social media. I'm a cars salesman so I use my phone for everything.
Value
4
Written by a customer while visiting Samsung US