Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
5
Love Galaxy!
on May 13, 2024
Posted by: Ksweet420
[This review was collected as part of a promotion.] I use my Samsung Galaxy for anything I can think of! Social media, photography, communication. It never lets me down and I learn a new feature everyday! I love my Galaxy AI!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good Phone for a year
on May 13, 2024
Posted by: Samz43701
[This review was collected as part of a promotion.] I mostly only use my phone for social media and streaming videos And at first it seemed to be super fast, but it felt like after a year it started overheating, faster and slowing down more frequently. The camera quality seems to have changed even if the lenses cleaned. I don't get the same performance as I used to
Value
3
Response from Samsung USBy Social Commerce, May 14, 2024
Hey Samz43701,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 FE. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a look at, "Keep your Galaxy device at its normal operating temperature" for some tips on keeping your phone performing at its best. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out, "How to keep your Galaxy phone or tablet from slowing down" when you have some free time available, linked below. Without having more information available regarding your camera functionality and without being able to ask you any follow up questions to clarify what you have shared with us; I recommend contacting Samsung Support if you would like any additional assistance and/or help with troubleshooting your device. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/answer/ANS00078985/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 FE. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a look at, "Keep your Galaxy device at its normal operating temperature" for some tips on keeping your phone performing at its best. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out, "How to keep your Galaxy phone or tablet from slowing down" when you have some free time available, linked below. Without having more information available regarding your camera functionality and without being able to ask you any follow up questions to clarify what you have shared with us; I recommend contacting Samsung Support if you would like any additional assistance and/or help with troubleshooting your device. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/answer/ANS00078985/
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera photos
on May 13, 2024
Posted by: AI88shop
[This review was collected as part of a promotion.] Makes everything Realistic.
Best Camera Photos.
Best Gaming apps.
Best Camera Photos.
Best Gaming apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The most exp phone i ever bought and its the worst
on May 13, 2024
Posted by: Stacie
[This review was collected as part of a promotion.] I hate it - breaks so easy, camera not as good as its been hyped up to have
Value
1
Response from Samsung USBy Social Commerce, May 14, 2024
Good day Stacie,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is like the ultimate peace of mind when it comes to protecting your investment. Accidentally losing your phone at a music festival, dropping the phone and shattering the screen, having it stolen from your bag, to taking an unexpected dip in your neighbor's pool with your S23 FE in hand, are all covered under your Samsung Care+ plan. Without having more details available and without able to ask you any follow up questions to clarify what you have shared with us; I recommend reaching out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is like the ultimate peace of mind when it comes to protecting your investment. Accidentally losing your phone at a music festival, dropping the phone and shattering the screen, having it stolen from your bag, to taking an unexpected dip in your neighbor's pool with your S23 FE in hand, are all covered under your Samsung Care+ plan. Without having more details available and without able to ask you any follow up questions to clarify what you have shared with us; I recommend reaching out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Product is a quality build
on May 13, 2024
Posted by: VenkaVV
[This review was collected as part of a promotion.] Samsung FE is a faster and more effucient device than other Android devices I owned .. Especially camera takes stunning pictures on low light .. Selfie mode didn't come out to be much sharpers.. Back camera takes amazing landscape and Night shots
. I travel a lot and I didn't have to carry a professional camera to take great pictures..Voice quality is great too ..
. I travel a lot and I didn't have to carry a professional camera to take great pictures..Voice quality is great too ..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for life!
on May 13, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my phone for everything. Samsung is so efficient and user friendly. This phone is durable and reliable. The battery has been great. Always 10/10 recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Camera Photos
on May 13, 2024
Posted by: AI88gamer
[This review was collected as part of a promotion.] Makes everything Realistic.
Best Gaming Apps.
Clear Ultra Photos.
Best Gaming Apps.
Clear Ultra Photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s23 phone
on May 13, 2024
Posted by: Rafa0732
[This review was collected as part of a promotion.] I use my phone to work with photos in the messaging app
Value
5
Written by a customer while visiting Samsung US