Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
5
Samsung phone
on May 3, 2024
Posted by: Vinaldo
[This review was collected as part of a promotion.] S23 ultra. Amazing camera and great product. All of the above for this phone. I started with a s8 and product gets better and better. Been a Android phone all my life. Thank you for great times.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I ever had
on May 4, 2024
Posted by: bakamb353
[This review was collected as part of a promotion.] I love my Samsung Galaxy S23 FE. It is a light green color. I have small hands and it fits perfectly for them. It is the smartest phone I have ever owned. I still have yet to be able to play with everything this phone has to offer. I love the protection I get and the quality I get from apps on my device. I highly recommend the Samsung Galaxy S23 line of phones. They are smart and easy to navigate. They have a variety of ways to help you navigate through life. So give one of the S23 phones a try. I promise you won't regret it!! Galaxy Al is amazing!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible
on May 4, 2024
Posted by: Coakub
[This review was collected as part of a promotion.] I can't tell you how many times I dropped this phone and still works great with no cracks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I absolutely love this phone
on May 4, 2024
Posted by: Lovegalaxy23
[This review was collected as part of a promotion.] It would be better if I could get into my old Samsung account but I still love all galaxy products
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Very good but..
on May 4, 2024
Posted by: Coolguy57
[This review was collected as part of a promotion.] The phone works extremely well. It does everything you want your phone to do except plugging in headphones. Where's the head phone jack? Why did they remove it. Sure Bluetooth headphones are great but I prefer wired ones. I wish there was an option for a headphone jack. Other than that works great. Good screen quality amazing sound quality. And great camera quality. Very neat.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
They don't make things like they used to!
on May 5, 2024
Posted by: SamWamJam
[This review was collected as part of a promotion.] I had my Samsung S9+ for years and loved it. A few months back, it started going slow. It was time to upgrade to the S23. I HATE the on-screen fingerprint sensor. The back one was so much more reliable, the on-screen fingerprint sensor does not work half the time. Also, my phone is always 'waking up' searching for a fingerprint where it was not before. I miss the aux plug in quite often. With the S23, my service is spottier than with the S9. Location services are way out of whack and my GPS resets about every 5 minutes.
Value
3
Response from Samsung USBy Social Commerce, May 6, 2024
Hey there SamWamJam,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. Your feedback is invaluable to us as we strive to provide the best products on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your phone's fingerprint sensor provides a convenient and secure way to unlock your phone and keeps your personal information safe. If you are having trouble using your fingerprint sensor, take a look at "Samsung phone is not recognizing fingerprints" and "Use the fingerprint sensor on your Galaxy phone or tablet" to help resolve what you may be experiencing with your device. Your Galaxy S23 FE offers a USB-C/Charging/Audio Port that is multi-functional. Without having any details available regarding what you may be currently experiencing with your Galaxy S23 FE and without being able to ask you any follow up questions to probe further, I suggest contacting Samsung Support if you would like further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
https://www.samsung.com/us/support/answer/ANS00082563/
https://www.samsung.com/us/support/downloads/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. Your feedback is invaluable to us as we strive to provide the best products on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your phone's fingerprint sensor provides a convenient and secure way to unlock your phone and keeps your personal information safe. If you are having trouble using your fingerprint sensor, take a look at "Samsung phone is not recognizing fingerprints" and "Use the fingerprint sensor on your Galaxy phone or tablet" to help resolve what you may be experiencing with your device. Your Galaxy S23 FE offers a USB-C/Charging/Audio Port that is multi-functional. Without having any details available regarding what you may be currently experiencing with your Galaxy S23 FE and without being able to ask you any follow up questions to probe further, I suggest contacting Samsung Support if you would like further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
https://www.samsung.com/us/support/answer/ANS00082563/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
4
Good product but battery issues
on May 5, 2024
Posted by: Vik0dmk
[This review was collected as part of a promotion.] All features work good. Good camera.
Except battery seem to be drain fast on phone network, with wifi works okay.
Except battery seem to be drain fast on phone network, with wifi works okay.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the price
on May 5, 2024
Posted by: Keith01
[This review was collected as part of a promotion.] Needed a new phone with a better camera and features for my daughter. It's been great for her
Value
5
Written by a customer while visiting Samsung US