Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
5
Have had a note or galaxy for a long time
on April 29, 2024
Posted by: Dehnger2u
[This review was collected as part of a promotion.] Between my wife and I, all the samsung notes have been in the house. The latest s23 bought to replace an aging note is as usual a fantastic phone. We have had very good luck with dropping and other damage prone mistakes. In fact on all the devices we have had...the durability of the galaxy line has been astounding. My wife dropped her note 20 at least 20 times and not from a few inches...but from feet ...5...6...more even...never even cracked. Good luck maybe but fantastic quality nonetheless. I will never use another brand and everyone in my home uses samsung as well. I have devices...speakers monitors and a TV or two...all are fantastic.
My note is the oldest device in the house...with 3 s23 phones and my note 10ultra...it has been great...I'm going to likely go to the s24 this year just because. The one I have doesn't need replacing...just hate being the only one with an older model lol. I bought the family upgrades first. Can't recommend Samsung enough. You get what you pay for and this is a good company to bet on. I even have a dishwasher by them and have no complaints on it either .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera best in the market
on April 29, 2024
Posted by: Banner
[This review was collected as part of a promotion.] I love the feel and design hands down the best camera on a phone in the market
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S23 FE Review
on April 29, 2024
Posted by: GalaxySurfer
[This review was collected as part of a promotion.] This galaxy is much more advanced than the older galaxy I previously had. It's quick and easy to learn the phone. The screen is large, allowing less eye strain. There's too many option and customizable items to mention. It's sleek and light weight design is great. The one thing I do not Luke about it is that it's so hard to find a case for it and this is the sickest phone ever to hold on to. It slides while on counters, on my lap(jeans even), and pretty much holding on to it is a full time job. Other than this I'm satisfied and happy with my samsung galaxy S23 FE.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features from an awesome phone
on April 29, 2024
Posted by: Lavendarlover
[This review was collected as part of a promotion.] With my Samsung 23 FE I capture amazing photos, videos, stream videos, play games and even school assignments. This product allows to snap crystal clear photos, make videos fit a movie night, stream off of my favorite sites like YouTube and crunchy roll, play all my favorite games like monopoly go with amazing graphics and I'm able to write papers and complete worksheets for my online college courses. I can't wait to upgrade but right now this device is everything I need and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
very good device quality and price
on April 29, 2024
Posted by: Eryck420
[This review was collected as part of a promotion.] I love this phone, it is very fast and works very well with games, the cameras also have incredible quality and I really love using slow motion, and with the new 6.1 system update I love having all the artificial intelligence functions, the photo editing is very good, I would recommend my friends to buy this device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Camera great
on April 29, 2024
Posted by: DaZiggy
[This review was collected as part of a promotion.] Love it. Fast and great memory. Great for gaming as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
S23 FE is okay
on April 29, 2024
Posted by: StaciW
[This review was collected as part of a promotion.] The SE23 FE is an okay device. I was not too impressed by its features because it was pretty much the same as the S10 Plus that I had. I did not notice much difference. The battery is poor. It does not hold a charge all day and I have to charge it mid-day since day one. I would not buy again and makes me hesitant about future models.
Value
3
Response from Samsung USBy Social Commerce, April 30, 2024
Hi there StaciW,
Thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 FE. We appreciate your candor as we make every effort to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S23 FE has a larger battery, 4,500 mAh, than your Galaxy S10+ did at 4,100 mAh. Plus, the S23 FE offers Wireless Powershare, an updated processor (Qualcomm Snapdragon 8 Gen 1), the latest network technology with the power of 5G, an Optical Fingerprint Scanner, a 10MP selfie Camera, 12MP Ultra-Wide Camera, 50MP Wide-angle Camera, 8MP 3x Optical Zoom Telephoto Camera, while your Galaxy S10+ offers a 10MP Front camera and a 16MP Rear camera with none of the additional features mentioned that is included with your Galaxy S23 FE. While these devices may feel similar, they are vastly different in many ways. The Galaxy S23 FE has a long-lasting smart battery that allows you to watch videos for up to 21 hours or listen to your music for up to 66 hours. If your device is not performing up to your expectations, please take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" when you have the available time to learn how you can optimize your battery life. Let us know if you have any questions for us or if you would like additional assistance after reviewing the resources that have been provided. We're always happy to help you further. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/smartphones/galaxy-s23-fe/buy/galaxy-s23-fe-128gb-unlocked-sm-s711ulgaxaa/?modelCode=SM-S711ULGAXAA
Thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 FE. We appreciate your candor as we make every effort to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S23 FE has a larger battery, 4,500 mAh, than your Galaxy S10+ did at 4,100 mAh. Plus, the S23 FE offers Wireless Powershare, an updated processor (Qualcomm Snapdragon 8 Gen 1), the latest network technology with the power of 5G, an Optical Fingerprint Scanner, a 10MP selfie Camera, 12MP Ultra-Wide Camera, 50MP Wide-angle Camera, 8MP 3x Optical Zoom Telephoto Camera, while your Galaxy S10+ offers a 10MP Front camera and a 16MP Rear camera with none of the additional features mentioned that is included with your Galaxy S23 FE. While these devices may feel similar, they are vastly different in many ways. The Galaxy S23 FE has a long-lasting smart battery that allows you to watch videos for up to 21 hours or listen to your music for up to 66 hours. If your device is not performing up to your expectations, please take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" when you have the available time to learn how you can optimize your battery life. Let us know if you have any questions for us or if you would like additional assistance after reviewing the resources that have been provided. We're always happy to help you further. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/smartphones/galaxy-s23-fe/buy/galaxy-s23-fe-128gb-unlocked-sm-s711ulgaxaa/?modelCode=SM-S711ULGAXAA
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on April 29, 2024
Posted by: GalaxyGirl93
[This review was collected as part of a promotion.] love it I have dropped it so many times and still haven't cracked it. Only reason I'm not giving 6 stars is the zoom on the camera could be better and the flashlight is not the greatest
Value
4
Written by a customer while visiting Samsung US