Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
5
Excellent product and very technological
on April 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] This product is fascinating, with the Galaxy IA update, since now I can use the translator in a call, search for images through a good quick cut of my screen, it was an excellent decision to buy this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The phone works as displayed. No hidden gimmicks
on April 29, 2024
Posted by: Mikef4846
[This review was collected as part of a promotion.] This phone is exactly what is needed for every day use. Good camera. Durable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Sluggish.
on April 29, 2024
Posted by: Dabigbadshow
[This review was collected as part of a promotion.] Somwtjmes tasks seem to take to long
Seems like it needs a better processor. My s21 never felt this slow.
Seems like it needs a better processor. My s21 never felt this slow.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Upgrade One Could Ask For
on April 29, 2024
Posted by: UltimateAteezLover
[This review was collected as part of a promotion.] Ive been rocking the Samsung A20 for while now and earlier this year I decided to upgrade. The A20 was slow, frequently freezing up, needing constant restarts to function. I was holding off but it had been time. The samsung 23fe was a big jump and I had been cautious initially when buying the phone. But I've been proven happily wrong. It's so smooth, has so much more storage space, the camera is to die for. I've been able to function much better and the phonecase + screen protector helps me so much in the workfield I'm in.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung Galaxy phone!
on April 29, 2024
Posted by: Paintyourvision
[This review was collected as part of a promotion.] This is my 2nd Galaxy and I will be getting a new one soon! This phobe has been easy to use with a very understandable Droid opperating system, it's the perfect medium size and has truly held up through Mom life and running a business.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features
on April 29, 2024
Posted by: Tatersalad
[This review was collected as part of a promotion.] I use my device for streaming, music,vidoes,and banking. I love all the features and ease of use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great features
on April 29, 2024
Posted by: Williamd904
[This review was collected as part of a promotion.] Battery live and cpu need major improvement. Galaxy a.i. was a welcomed addition that i use often
Value
3
Response from Samsung USBy Social Commerce, April 30, 2024
Hey there Williamd904,
Thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy S23 FE. Your feedback is invaluable to us as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have the available time out of your day, please take a moment to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize your battery life. If you would like further assistance after reviewing the resources that have been shared or if you have any questions for us, let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy S23 FE. Your feedback is invaluable to us as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have the available time out of your day, please take a moment to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize your battery life. If you would like further assistance after reviewing the resources that have been shared or if you have any questions for us, let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung
on April 29, 2024
Posted by: Lovemysamsung2
[This review was collected as part of a promotion.] This isn't my first samsung phone. Almost every phone I've ever had has been a Samsung Galaxy. I even have Samsung galaxy tablet. They are the easiest phone/tablets to use. They have just the right amount of space for what I use on my phone. No matter what I'll always get a Samsung Galaxy phone. Thank you Samsung for making great products.
Value
5
Written by a customer while visiting Samsung US