Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
5
This phone rocks out huhh bro huhh???????
on April 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Yeah baby cakes this phone is the baddest of the bad meaning it's awesome!!!!!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera
on April 29, 2024
Posted by: Monica
[This review was collected as part of a promotion.] My A23 has the best camara ever... beutiful pictures even in dark conditions
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone Samsung never disappoints
on April 29, 2024
Posted by: Eraldok1
[This review was collected as part of a promotion.] Samsung never disappoints its interfaces are excellent and they are second to none in electronics
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy s23fe
on April 29, 2024
Posted by: Aliendino
[This review was collected as part of a promotion.] My camera "fails" a not, notifications are messed up. Everyone else with galaxys can react to texts, I can't, battery worse than my ASeries .
Value
3
Response from Samsung USBy Social Commerce, April 30, 2024
Salutations Aliendino,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 FE. We appreciate your candor as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone is displaying a "Camera Failed" message, freezing, lagging, or the preview is not working, the good news is that it's most likely a software issue and not a physical problem with the camera. Please take a moment to review, "Issues with Camera app on Samsung phone or tablet" when you have some free time available to help resolve what you have described to be experiencing with your device. You can choose which apps are allowed to send you notifications. From Settings, tap Notifications > App notifications, and then tap to enable notifications for individual apps. You can also choose how to sort your notifications. From Settings, tap Notifications > Sort notifications, and then choose to sort by priority or time. Or if you'd like, you can choose which notifications are allowed on the Lock screen. From Settings, tap Notifications > Lock screen notifications, and then tap to enable the feature. Tap an option to customize: * Hide content: Do not show notifications in the Notification panel. * Notifications to show: Choose which notifications to show on the Lock screen. * Show on Always On Display: Display notifications on the Always on Display screen. For your convenience, I have included a link to your device manual below so that you can easily customize your settings of your device to your specifications. When it comes to reacting to texts, have you tried holding your finger down on the text that you would like to react to? This should prompt your emojis to populate to allow you to react to this portion of your text thread. Please take a moment to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize your battery life when you have some free time. If you would like further assistance after reviewing the resources that have been provided, do not hesitate to contact Samsung Support at your earliest convenience. We're always happy to assist you in every way that we can! Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 FE. We appreciate your candor as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone is displaying a "Camera Failed" message, freezing, lagging, or the preview is not working, the good news is that it's most likely a software issue and not a physical problem with the camera. Please take a moment to review, "Issues with Camera app on Samsung phone or tablet" when you have some free time available to help resolve what you have described to be experiencing with your device. You can choose which apps are allowed to send you notifications. From Settings, tap Notifications > App notifications, and then tap to enable notifications for individual apps. You can also choose how to sort your notifications. From Settings, tap Notifications > Sort notifications, and then choose to sort by priority or time. Or if you'd like, you can choose which notifications are allowed on the Lock screen. From Settings, tap Notifications > Lock screen notifications, and then tap to enable the feature. Tap an option to customize: * Hide content: Do not show notifications in the Notification panel. * Notifications to show: Choose which notifications to show on the Lock screen. * Show on Always On Display: Display notifications on the Always on Display screen. For your convenience, I have included a link to your device manual below so that you can easily customize your settings of your device to your specifications. When it comes to reacting to texts, have you tried holding your finger down on the text that you would like to react to? This should prompt your emojis to populate to allow you to react to this portion of your text thread. Please take a moment to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize your battery life when you have some free time. If you would like further assistance after reviewing the resources that have been provided, do not hesitate to contact Samsung Support at your earliest convenience. We're always happy to assist you in every way that we can! Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Awesome camera.
on April 29, 2024
Posted by: Floridaman69
[This review was collected as part of a promotion.] Great phone, with awesome features.
The camera takes amazing photos.
The camera takes amazing photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on April 29, 2024
Posted by: Greeneyez69
[This review was collected as part of a promotion.] My husband and I both love the phone. It's easy to use and enjoy your products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on April 29, 2024
Posted by: Macri0119
[This review was collected as part of a promotion.] I love Samsung products. I always have had samsung with my phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sleek look
on April 29, 2024
Posted by: Tomtom4277
[This review was collected as part of a promotion.] The AI and the technology involved in this FE style phone are extremely good. It runs better than my s22 ultra. It is a phenomenal phone and I highly recommend it!!
Value
4
Written by a customer while visiting Samsung US