Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
5
Camera amazing
on November 13, 2023
Posted by: CB1432
[This review was collected as part of a promotion.] I stream all my shows and movies to my TV. Works great. Camera is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy in all are Great. Having a galaxy for years
on November 13, 2023
Posted by: Ironmama7
[This review was collected as part of a promotion.] Use this phone for everything. My whole family has been having Galaxy for many years as well. Highly recommended
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone, terrible battery
on November 13, 2023
Posted by: Luvmydogs
[This review was collected as part of a promotion.] I really like this phone. Good camera, etc. The battery, however, has not held up well at all. It has me debating switching brands when I get a new phone. If that issue was fixed it wouldn't even be an issue and I would stick with Samsung with no questions
Value
3
Response from Samsung USBy Social Commerce, November 14, 2023
Hi there Luvmydogs,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investment. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind in your Uber, having it stolen, taking an unexpected dip in the neighbor's pool, or dropping it and shattering the screen. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. Did you know that the Galaxy S23 FE has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps you use regularly to stay in memory after you exit them. Also, apps you use rarely are killed as soon as you exit them so that they don’t run in the background and waste battery life or use Wi-Fi or mobile data. Pretty cool, right? For your convenience, I have included a few links below with articles for your review that address how to get the most out of your Galaxy battery. The titles of the articles I have linked below are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of information that you may find beneficial to optimizing your battery life. If you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00091882/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investment. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind in your Uber, having it stolen, taking an unexpected dip in the neighbor's pool, or dropping it and shattering the screen. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. Did you know that the Galaxy S23 FE has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps you use regularly to stay in memory after you exit them. Also, apps you use rarely are killed as soon as you exit them so that they don’t run in the background and waste battery life or use Wi-Fi or mobile data. Pretty cool, right? For your convenience, I have included a few links below with articles for your review that address how to get the most out of your Galaxy battery. The titles of the articles I have linked below are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of information that you may find beneficial to optimizing your battery life. If you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00091882/
Written by a customer while visiting Samsung US
Customer Rating
4
My phone is the best
on November 13, 2023
Posted by: Lovelygalaxy
[This review was collected as part of a promotion.] I like that I am able to take great pictures and videos with my phone. It is also nice that I am able to make sure that all my other devices are able to link up to my phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung to date!
on November 13, 2023
Posted by: Ltttaylor
[This review was collected as part of a promotion.] I use this device for literally everything. Everything is so fast and I love everything about this phone. So glad i switched from apple iPhone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone with great camera
on November 13, 2023
Posted by: waldopg3
[This review was collected as part of a promotion.] Pictures of insects using the macro camera is beneficial to me since I do pest control. People are amazed when I show them. Also helps in uploading the pic to Google so the insect can be identified. Live gaming is also great on this phone. A32
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent camera and graphics. Great memory.
on November 13, 2023
Posted by: Usamel
[This review was collected as part of a promotion.] Great graphics and camera resolution and tools. Gaming is clear and crisp as are videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Phone Is Better than My Old S21 FE
on November 13, 2023
Posted by: HaleyK04
[This review was collected as part of a promotion.] Everything about this phone is amazing. I love everything about it
Value
5
Written by a customer while visiting Samsung US