Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
4
Very good, not a lot of compromises.
on February 26, 2024
Posted by: YouTubeFan01
[This review was collected as part of a promotion.] The entire phone overall feels very good. It's just the right thickness, it feels not too heavy but still has some weight. The brushed aluminum and glass on the back make it feel sort of premium. The software runs on android 14, one ui 6 for now, and is very smooth overall. I do see some stutters and lag sometimes, but almost never. The camera looks good, though I would have liked to see a higher megapixel count on the 3x telephoto. The microphones are good, and people can hear me when I call them. Even though it has 5G and connects periodically, it isn't that much different from 4G, though that may just be Verizon. The S view case that I bought integrated seamlessly, and provides a very good look. The 25W fast charging is also nice to have. The Snapdragon 8 Gen 1 feels powerful enough, though I do sometimes have to turn on Alternate Game Performance Management for some games. The screen is also decent, things look clear and the 120 Hz make it feel very smooth. Overall, of you're just going to be scrolling the web and looking at documents, the integration is great and the phone will be plenty powerful enough.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent!
on February 26, 2024
Posted by: TallTexan52
[This review was collected as part of a promotion.] Overall excellence...like all previous Samsung products I have owned. Great pics; easy to learn how to use the great functions. My only wish: a larger screen size. My Note 10+ was perfect in that regard. That said, I have really enjoyed my new phone and look forward to winning the newest gold standard!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This Galaxy s23 ultra has amazing features.
on February 26, 2024
Posted by: Tacotote
[This review was collected as part of a promotion.] I use it for everything.. gaming.... Astro astronomy.... You name it... It is the best phone to own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A phone in the hand
on February 26, 2024
Posted by: Samforme
[This review was collected as part of a promotion.] The phone is amazing as a computer. The camera is great the apps to use it. All the interesting and fun things to do with my galaxy make me appreciate how easy it is to use and hold so much power in the palm of my hand. It also interacts so seemlessly with my other Samsung devices like the big screen tv. I cant wait til it is paired with AI to make my life even easier!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This is the worst smart phone I've had.
on February 26, 2024
Posted by: KimRDH
[This review was collected as part of a promotion.] I use my phone for calls, texting, many, many apps, taking pix & videos, streaming, watching goofy cat videos on YouTube, etc.
Value
2
Response from Samsung USBy Social Commerce, February 27, 2024
Salutations KimRDH,
Thanks for taking the opportunity to review your Samsung Galaxy S23 FE. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with whatever you may be currently experiencing with your device, however, without having any details available regarding what you may be experiencing and without being able to ask you any follow up questions, I suggest contacting Samsung Support if you would like any further assistance and/or help with troubleshooting your Galaxy S23 FE. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the opportunity to review your Samsung Galaxy S23 FE. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with whatever you may be currently experiencing with your device, however, without having any details available regarding what you may be experiencing and without being able to ask you any follow up questions, I suggest contacting Samsung Support if you would like any further assistance and/or help with troubleshooting your Galaxy S23 FE. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 26, 2024
Posted by: Cwillp91
[This review was collected as part of a promotion.] It is a great phone, with amazing battery life and really light weight
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on February 26, 2024
Posted by: Dan1111
[This review was collected as part of a promotion.] Mostly for communication and entertainment, the battery lasts for a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on February 26, 2024
Posted by: crazyshipp
[This review was collected as part of a promotion.] Use this phone for every day use and logging in to work to.
Value
5
Written by a customer while visiting Samsung US