Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
3
This model is not my favorite
on February 5, 2024
Posted by: Silver999
[This review was collected as part of a promotion.] I wish I didn't upgrade to this model. It's too small. Even when I adjust screen touch settings it just doesn't work like it should. It's either too sensitive as to I even if you didn't touch but are close it thinks you touched or adjust and you practically have to triple hard tap a button for it to work. The flashlight is not bright enough and camera isn't as good as my s21
Value
3
Response from Samsung USBy Social Commerce, February 6, 2024
Greetings Silver999,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 FE. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can adjust your screen to be less sensitive to taps and touches. Here's how: From Settings, tap Accessibility > Interaction and dexterity and tap an option: * Touch and hold delay: Select a time interval for this action. * Tap duration: Set how long an interaction must be held to be recognized as a tap. * Ignore repeated touches: Set a time duration in which to ignore repeated touches. If you're in the market to upgrade your device in the nearby future, I recommend taking a look at the Galaxy S24+. The Galaxy S24+ offers a 6.7" Dynamic AMOLED 2X Quad HD+, Edge Screen that may be better suited to your liking. Plus, it's packed with a ton of new features that you may enjoy as well! For your convenience, I have linked your device manual as well as the Galaxy S24+ below for your review. Let us know if you have any questions for us or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 FE. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can adjust your screen to be less sensitive to taps and touches. Here's how: From Settings, tap Accessibility > Interaction and dexterity and tap an option: * Touch and hold delay: Select a time interval for this action. * Tap duration: Set how long an interaction must be held to be recognized as a tap. * Ignore repeated touches: Set a time duration in which to ignore repeated touches. If you're in the market to upgrade your device in the nearby future, I recommend taking a look at the Galaxy S24+. The Galaxy S24+ offers a 6.7" Dynamic AMOLED 2X Quad HD+, Edge Screen that may be better suited to your liking. Plus, it's packed with a ton of new features that you may enjoy as well! For your convenience, I have linked your device manual as well as the Galaxy S24+ below for your review. Let us know if you have any questions for us or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24/
Written by a customer while visiting Samsung US
Customer Rating
5
This phone changed my outlook on new models!
on February 5, 2024
Posted by: IamSaxxy
[This review was collected as part of a promotion.] I use my Samsung Galaxy S23 to navigate to work in the morning, and navigate home from work in the evening. If there is an accident, Google Maps will offer a faster route. My employer relies on me to be on-time in the morning ready to work. I love my job, and my new Sansung S23 made it more enjoyable.
I listen to podcasts or an audiobook while I'm out delivering packages. I never have interruptions with this phone. There are zero issues. I use the phone all day and the battery has more than a 50% charge when I'm ready for bed. The modes and routines are great for driving and bed time. I programmed Google Maps to open automatically when the Bluetooth pairs to my car. It's so convenient.
Prior to the S23 I owned a Samsung Galaxy S9+. I kept that phone for nearly six years. I was expecting the same phone with a better camera when I finally upgraded. I have now owned a Samsung Galaxy S4 Active, a Galaxy S6, Galaxy S9+, and now the Galaxy S23 Ultra. This phone far exceeds all of my expectations.
I love the S pen and five cameras. I can pop out the pen and take a quick note when I hear something I want to research from a podcast. I take care of my mother and I like to take pictures of items in stores. I can enhance the image quality so we can zoom in on a shelf of items and compare prices. These are just a few features I find useful in my day to day life. I love this phone.
I listen to podcasts or an audiobook while I'm out delivering packages. I never have interruptions with this phone. There are zero issues. I use the phone all day and the battery has more than a 50% charge when I'm ready for bed. The modes and routines are great for driving and bed time. I programmed Google Maps to open automatically when the Bluetooth pairs to my car. It's so convenient.
Prior to the S23 I owned a Samsung Galaxy S9+. I kept that phone for nearly six years. I was expecting the same phone with a better camera when I finally upgraded. I have now owned a Samsung Galaxy S4 Active, a Galaxy S6, Galaxy S9+, and now the Galaxy S23 Ultra. This phone far exceeds all of my expectations.
I love the S pen and five cameras. I can pop out the pen and take a quick note when I hear something I want to research from a podcast. I take care of my mother and I like to take pictures of items in stores. I can enhance the image quality so we can zoom in on a shelf of items and compare prices. These are just a few features I find useful in my day to day life. I love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone
on February 5, 2024
Posted by: Delshaun
[This review was collected as part of a promotion.] I love Samsung in general..... I downgrade from the S22 Ultra to the S23FE and I'm not disappointed..... I use my S23 for music movies games and of course pictures, the camera is awesome, and movies and games have unbelievable clarity, it also sounds great...... I'm used to having bigger phones but this isn't bad at all, it's not to big or too small, it's just right and I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Opening my favorite app with a specific button
on February 5, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Entertainment and school purposes. Helpful in every way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This was a great upgrade from my Galaxy S8
on February 5, 2024
Posted by: MaryAnnC
[This review was collected as part of a promotion.] I use my device for everything and it has not disappointed in it's performance
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Takes amazing pictures and more...love it!
on February 5, 2024
Posted by: FaithIndeed
[This review was collected as part of a promotion.] I use Facebook, Instagram, YouTube, and some TicToc. I play Pokémon GO, Bowling Crew, and Word Scapes every day! I text, use messenger, take pictures! The phone has great battery life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device
on February 5, 2024
Posted by: QuantumRandomLife
[This review was collected as part of a promotion.] I use my device everyday for things like email, web surfing, photography, and recording concerts. Quality is excellent!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like this phone.
on February 5, 2024
Posted by: JJreal
[This review was collected as part of a promotion.] I seldomly use my phone for streaming but when I have it worked fine.
Value
5
Written by a customer while visiting Samsung US