Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Average customer rating
4.7
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,879
4 Stars
704
3 Stars
118
2 Stars
24
1 Star
23
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Graphite
Customer Rating
4
Got exactly what I wanted
on February 5, 2024
Posted by: MrKrabs
[This review was collected as part of a promotion.] The camera and battery life are great. The charging is fast and I have had no problems in the little over a year I've had the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
This product let me down
on February 5, 2024
Posted by: Katkitty13
[This review was collected as part of a promotion.] The key board glitches it freezes on me and it will only let my speaker work half the time. My finger print sensor doesn't work at all.
Value
2
Response from Samsung USBy Social Commerce, February 7, 2024
Good day Katkitty13,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investment. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. If the keyboard isn't working, like if it's frozen or unresponsive, "Keyboard not working on Galaxy phone or tablet" is great resource to look at when you have some free time to conduct some simple troubleshooting steps to help resolve what you may be experiencing with your Galaxy S23 FE. Also check out, "Speaker not working on Samsung phone" and "Use the fingerprint sensor on your Galaxy phone or tablet" to help resolve what you may be experiencing with your device. If you would like any further assistance afterwards, do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01209532/
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
https://www.samsung.com/us/support/answer/ANS00082563/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investment. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. If the keyboard isn't working, like if it's frozen or unresponsive, "Keyboard not working on Galaxy phone or tablet" is great resource to look at when you have some free time to conduct some simple troubleshooting steps to help resolve what you may be experiencing with your Galaxy S23 FE. Also check out, "Speaker not working on Samsung phone" and "Use the fingerprint sensor on your Galaxy phone or tablet" to help resolve what you may be experiencing with your device. If you would like any further assistance afterwards, do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01209532/
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
https://www.samsung.com/us/support/answer/ANS00082563/
Written by a customer while visiting Samsung US
Customer Rating
5
This product is better than the I phone I had befo
on February 5, 2024
Posted by: jprushjr1
[This review was collected as part of a promotion.] Easier to use than an I phone. Faster. Better features. I'm empressed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like it
on February 5, 2024
Posted by: PrinceHaam
[This review was collected as part of a promotion.] I want to see more than anything like the speed of the device the cameras pretty good I take great pictures of me and my family. But gaming on it is a experience all on its own. And I haven't had a galaxy type phone in years so at first I was very skeptical of its capabilities but very impressed by what turned out to be easily one of the best phones I ever owned in my life
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Review rate
on February 5, 2024
Posted by: Sic315
[This review was collected as part of a promotion.] Great product always prefer galaxy because have great features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Better and better
on February 5, 2024
Posted by: Dutcht
[This review was collected as part of a promotion.] Honestly they get better and better with these phones each time. Display and bezels are top notch!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on February 5, 2024
Posted by: Saveiora
[This review was collected as part of a promotion.] The device is great for all things that needs to be done.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Over Time has gotten to be great.
on February 5, 2024
Posted by: Ree733
[This review was collected as part of a promotion.] The phone has picked up on a lot my habits and has turned into a great phone.
Value
4
Written by a customer while visiting Samsung US