Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
It has great features!
on June 8, 2021
Posted by: MHO2
from Denham Springs, LA
Expertise:Intermediate
[This review was collected as part of a promotion.] I had had this phone for over a month now. I has a lot of features and I figuring them out as I go. The four cameras are great! I like the bigger screen compared to the S-7 I had before.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera!
on June 8, 2021
Posted by: Zach
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone back in the beginning of March, and I absolutely love it. I went from a Galaxy s10+ to this beast. Now, normally I'd wait until either my phone would quit working on me, or a minimum of 3 years before buying a new one; but the camera on the s21 Ultra looked amazing. So I decided to take a leap of faith, and the camera has not disappointed me. Not only that, the phone charges super fast (from 20% batter to 100% within 40 minutes) I don't even have to charge it over night anymore, which will prolong the lifespan of this battery. The phone's processor itself is really good, switching between apps and games without any troubles. The display is vibrant as you would expect of a Samsung. And the back is no longer made of glass, rather than a smooth plastic (don't worry, it doesn't feel cheap) so if you're worried about dropping your phone, that's one less thing to break. Now for the only complaint that I have: the screen is still curved which makes for one heck of a time finding a good tempered glass screen protector. Now I'm a repair technician myself, and I have experience with these types of phones and the UV adhered tempered glass, but the average consumer does not (hence the widely negative reviews on the UV tempered glass, which boils down to installation mistakes) So I hope one day Samsung will give us a premium phone that's a flat screen one more, seeing as the curve really doesn't suit a purpose rather than to look nice. That one small complaint aside, I absolutely love this phone, and just take a look at these few pictures to see what this amazing camera is capable of:
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The innovation of galaxy has been an amazing exper
on June 8, 2021
Posted by: Anonymous
from Pittsburg California
Expertise:Expert
[This review was collected as part of a promotion.] All of my life ive been loving Samsung because Samsung is always thinking head of all the things that people will love and its a thing that i like the most because when it comes to the features Galaxy always make us our lives more essay. Samsung always trying to see what people would like or what samsung do wrong with a telefono so they do their best to repay for the next generation of samsumg which is increible because they always do their best to have in our live the most incredible smart phone in our hands, which im so proud of samsung that i will never chance to another mark of telephone because what i want in my telephone samsung brings me to me the happiest and the things that i want that make my life essays. Since i have the galaxy 21 ultra has been so incredible because it feels so good to have on my hands and with the magnificent performance that it brings me has been 9ne of tge best choices that i made in my intire lifes.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast
on June 8, 2021
Posted by: Anonymous
from San Francisco
Expertise:Intermediate
[This review was collected as part of a promotion.] Great phone does the Job! Fast! Fast! Fast! I would highly recommend this along with other galaxy products.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on June 8, 2021
Posted by: Kdulaney
from Monument, CO
Expertise:Expert
[This review was collected as part of a promotion.] Had since April. Best phone yet. Easy interface and range of customization.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
wonderful smart phone
on June 8, 2021
Posted by: almardia
from Boca Raton, Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I got it 6 month ago and so happy to get it is one of the most phones I had before I'm really so pleased with it
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Love it! LOVE IT!
on June 8, 2021
Posted by: Cai415
from Buffalo NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded from the 9+... I Love the screen, it is Huge! I especially love the camera functions... I am not great at them all yet but I have time to figure it out! The calls are nice and clear & never give me any issues... Connections are faster than any phone I've used previously... I am so glad I spent the extra money and went with the ultra! Now if only they would make some super cute cases that cover it all fully!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great and Crisp
on June 8, 2021
Posted by: Spad3
from Morrow, GA
Expertise:Expert
[This review was collected as part of a promotion.] I got it when it came out had no problem with it, it get phone for this generation and with everything we have to capture or experience now days
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US