Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8 out of 5
4.8
(4,476 Reviews)
Open Ratings Snapshot
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product. 
(
4,166 out of 4,311
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Super phone
on June 8, 2021
Posted by: RP Mich
from MICHIGAN
Expertise:Intermediate
[This review was collected as part of a promotion.] Love this phone! The display is great and the photos are incredible. My battery last all day which blows my old Note 8 away.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone
on June 8, 2021
Posted by: Jared
from Tularosa, nm
Expertise:Expert
[This review was collected as part of a promotion.] This is by far one of the best galexy phones out there
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome camera!
on June 8, 2021
Posted by: Woodrow
from Iowa
Expertise:Intermediate
[This review was collected as part of a promotion.] Very lovely phone with a very powerful camera! I wish Samsung would stop trying to make Bixby happen though. Also when you swipe left on the home screen it brings you to Samsung free TV. This is a very irritating Built-in software function. Otherwise love the phone and my 5G network!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 8, 2021
Posted by: Lynduh
from Chicago, il
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought it a few months ago and I'm glad I upgraded so many new features I love it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Can't get much better.
on June 8, 2021
Posted by: esreynolds76
from Arizona
Expertise:Intermediate
[This review was collected as part of a promotion.] Camera is incredible. Friends think I've uploaded pictures (from a high-end camera) when I send photos. The zoom is beyond what I expected. Only thing I would change about this phone is by putting the volume buttons back on the left side. Hard to get used to after owning other Galaxy S Models.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
great product with some flows
on June 8, 2021
Posted by: Dkul72
Expertise:Expert
[This review was collected as part of a promotion.] I happy with that product but sometimes it is overheats
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
BEAUTIFUL DESIGN
on June 8, 2021
Posted by: CHUNKY4142
from Buena Park California
Expertise:Expert
[This review was collected as part of a promotion.] Let me start with I've had several of the S series I even had the iPhone 7plus but when this phone was being talked about i was like let me check the specs and so i was very impressed i pre-ordered and when i received my beautiful phone i was so very happy the phone is fast and its easy to navigate i have not had any issues what so ever if anyone is hesitant please give the phone a try you will love it there is a feature that i love so the trash feature if you delete a picture or a text message its recoverable just go to the trash and tap restore i absolutely ❤this feature anyway i hope this helps anyone that is not sure
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A nice upgrade
on June 8, 2021
Posted by: Mike od
from Cheyenne wyoming
[This review was collected as part of a promotion.] I've had it 6 mos. , it does what I need but I'm easy.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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