Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8 out of 5
4.8
(4,476 Reviews)
Open Ratings Snapshot
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product. 
(
4,166 out of 4,311
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Great phone
on June 8, 2021
Posted by: Pants
from CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I live this phone...the screen is big and I'm all about a big screen. The camera is fantastic and takes beautiful pictures and has a nice choice of filters. The set up was easy and the battery lasts forever!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use.
on June 8, 2021
Posted by: Dave
from Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] Great device. Love the split screen option. Bkg screen for watching videos
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on June 8, 2021
Posted by: Andres
from New jersey
Expertise:Expert
[This review was collected as part of a promotion.] Very very happy recommending fhone nice and everything fast
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my gs21 ultra
on June 8, 2021
Posted by: Biglerm
from Ky
[This review was collected as part of a promotion.] I really have no complaints. The finger print reader works fast, awesome camera. Amazing sound. Just a great phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Much Happier than I thought I would be.
on June 8, 2021
Posted by: Steve
from Providence, RI
Expertise:Expert
[This review was collected as part of a promotion.] I tend to keep my phones for a long time in phone years, that is.
I was not sure I wanted a large phone like the S21 Ultra, but I am so happy that I did.
The bulk of the phone was no problem, and what the phone can do is wonderful.
When purchasing a phone, the camera is the first thing I look at because besides using the phone for texting or actual calls, the camera is the tech I want. Whether it is macro or the crazy zoom on this phone, you can't go wrong.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone... Exceptional camera!!
on June 8, 2021
Posted by: Drusel75
from Dublin, OH
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this a month ago and have used the camera in a National Park. The features available on the cameras have us some exceptional photos and video!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good
on June 8, 2021
Posted by: XBAR4You
from Washington State
Expertise:Intermediate
[This review was collected as part of a promotion.] Baught, this a month a go, I needed on the phone..
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
1st change battery life 2 front cam 3rd no SD card
on June 8, 2021
Posted by: Manu
from Nebraska
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this device 4 month ago and I am so happy working very fast
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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