Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8 out of 5
4.8
(4,476 Reviews)
Open Ratings Snapshot
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product. 
(
4,166 out of 4,311
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
4 out of 5
4
Awesome, but still needs development.
on June 8, 2021
Posted by: raven_31
from Laredo, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] Pros: Wayyyyyyy better resolution and power than the Apple iPhone. Unlike freezing problems with the iPhone I used to own,, the galaxy doesn't do that at all. Gaming is so much better. Camera quality is tons better too. And don't get me started about personalization and features. Also, it can turn into a computer guys. A computer. IPhone can't relate... The extra zooming comes in handy and the speed is really nice.
Cons: Do a double speaker like iPhone for a more immersive experience in the front speaker (the one you hear phone calls through). Battery life is much better than the iPhone, but longer wouldn't hurt :). I have the ice blue color, but you should do more color customization options. For pictures, the OIS could be better than it is.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AMAZING PICTURES
on June 8, 2021
Posted by: Momof5
from Buckeye, AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] Received my galaxy s21 ultra as a mother's day gift and so far I love it. The most things I like about it are the quality of the pictures and the options they have on the video recording and picture settings
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 8, 2021
Posted by: Samsung lover
from St Paul Minnesota
Expertise:Intermediate
[This review was collected as part of a promotion.] I love this phone will recommend it to family and friends
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on June 8, 2021
Posted by: Prime
from Palm coast fl
[This review was collected as part of a promotion.] I had preordered this phone and I have no regrets awesome phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's Samgung
on June 8, 2021
Posted by: Nanhoon
from Virginia
Expertise:Intermediate
[This review was collected as part of a promotion.] I've always used Samsung phone and love it.
I usually upgrade every time new model come out.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Mr
on June 8, 2021
Posted by: Anonymous
from Harrisburg PA
[This review was collected as part of a promotion.] First off. This is a zippy computer with phone capabilities. As a computer is runs fast, connects to my home network and 5G flawlessly. It runs all my apps quick and without errors. i love the new Fingerprint Scan on the touch screen. As a Phone. i get clear and constant calls and have never had a dropped call yet. The Camera is the best. No low light grainy photos and the zoom is out of this world.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great cam
on June 8, 2021
Posted by: Yajaira
from Edinburg Tx
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought it about 2 months ago and I love the camera...
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone yet
on June 8, 2021
Posted by: Revis
from Saint Petersburg, Florida
Expertise:Expert
[This review was collected as part of a promotion.] I have had this phone for 2 months and it is my best phone yet
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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