Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8 out of 5
4.8
(4,476 Reviews)
Open Ratings Snapshot
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product. 
(
4,166 out of 4,311
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Awesome Features
on June 8, 2021
Posted by: Dwlultra21
from Moberly Mo
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the way this new Samsung S21 Ultra handles its task.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
What an amazing camera!
on June 8, 2021
Posted by: Caarmy
from Harbor City, Ca
Expertise:Expert
[This review was collected as part of a promotion.] I've had this phone for a few months now, its absolutely amazing. I thought all the cameras would be a bit excessive, but I'm pretty excessive myself so it works out. I'm glad i bought this phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lov e the camera and the overall look of the pho
on June 8, 2021
Posted by: Ddex99
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] My wife and I bought phones together we both have different coloured phones but we love them we can communicate and of course the best part as we don't have to email each other we just simply bump our phones together and transfer information we love it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All around an amazing phone!
on June 8, 2021
Posted by: Landis JR88
from LeMars Iowa
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone for a few months and the speed, screen preformance and battery is amazing! Phone will last 12+ hours with plenty of battery left!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on June 8, 2021
Posted by: Kenyon32
from Brooksville, FL
[This review was collected as part of a promotion.] Have had this phone for 3 months and live it. Easy to use with alot of great features, and the camera, simply awesome. Best Samsing device I have ever owned.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device
on June 8, 2021
Posted by: Pooh
from Lynchburg va
Expertise:Intermediate
[This review was collected as part of a promotion.] This device is phenomenal and the camera takes beautiful pictures
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 8, 2021
Posted by: Dan S
from Charleston SC
Expertise:Expert
[This review was collected as part of a promotion.] I have had this phone for a few months... I love it... its fast & the cameras are great
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great, except for macro
on June 8, 2021
Posted by: Kenyakid
from Omaha, NE
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm very happy with the screen clarity, weight and handling, and usual responsiveness. I'm quite unhappy with the quality of closeup, macro, photography. The depth of field remains very narrow; ensuring that focus is on the priority spot is difficult, and even the best shots seem less resolved than from my previous S9. This may be a case of over-expecting, but with all the attention they gave to the camera, macro seems to have not been a priority. I'll be seeking another phone or a macro attachment.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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