Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8 out of 5
4.8
(4,476 Reviews)
Open Ratings Snapshot
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product. 
(
4,166 out of 4,311
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Best Android of 2021
on April 12, 2022
Posted by: Adumm5
from Michigan
Expertise:Expert
[This review was collected as part of a promotion.] This is in my opinion one of the best mainstream Android phones of its era. The only issue I had is a cracked screen. The edges of this screen are slightly curved, allowing for an almost bezel-less experience, however, I wish there were no curved edges. Even in a rugged case, I managed to crack the screen because the phone landed on its edge. It just creates a slight weak point in the screen, but other than that I love this phone very much.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Phone
on April 12, 2022
Posted by: Waynejr
from Colorado
Expertise:Expert
[This review was collected as part of a promotion.] Upgraded from the S20 Ultra and have been very happy with my decision
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great display
on April 12, 2022
Posted by: JamesC
from Port saint lucie fl
Expertise:Intermediate
[This review was collected as part of a promotion.] It's my perfered screen to watch Netflix and YouTube
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on April 12, 2022
Posted by: Kay10234
from Cheyenne, WY
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this about 6 months ago. I love it. It's super easy to use and the camera quality is AMAZING
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone it works great. Music is awesome
on April 12, 2022
Posted by: Bryen
from Horseshoebend idaho
[This review was collected as part of a promotion.] I got this phone because i upgraded and my lg barely had cases. Ithought music was going to suck but the quality is great. It has great vudeo quality and the pictures are awesome
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Huge step up for me!
on April 12, 2022
Posted by: Immortalized4Evr
from Las Vegas
Expertise:Expert
[This review was collected as part of a promotion.] I've been a long time Samsung user, ever since the Samsung Blackjack. I've owned phones from the Apple and LG too but Samsung phones always worked better for me.
My last phone was the S10 ultra the charging speed is great and the battery life is excellent. I've been pretty content with the camera and the overall feel of the UI. I'm really happy that they listened and made the Bixby button programmable.
The Dex experience has been great. Having a laptop like experience by connecting to my TV and monitors has been a game changer when I was on the road away from my desk. Although I may not have all my programs, it runs Microsoft office well.
Overall I still would recommend the s21 ultra in 2022.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the best phones ever made.
on April 12, 2022
Posted by: Mtzoumas
from NJ
Expertise:Expert
[This review was collected as part of a promotion.] The phone is a work horse. One of the best I have ever owned. It is my 7th Galaxy device and so far the best. Makes Iphones look like an over priced child's toy.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultra for a reason
on April 12, 2022
Posted by: Gpetrie310
from Morganton, NC
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone for almost a year and it still works like it is brand new out of the box. 100x zoom is insane. The biggest complaint I have is that your video quality is too good to share it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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