Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
Under screen finger print reader
on September 24, 2021
Posted by: COURTCOP
from LOCUST NC
Expertise:Beginner
[This review was collected as part of a promotion.] This is my first android phone, only had Apple phones before. This left me with no regrets on switching best decision I ever made.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best phone
on September 24, 2021
Posted by: Edgar
from Cincinnati
Expertise:Expert
[This review was collected as part of a promotion.] is a phone monster great camera great performance I do not regret having obtained it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
ATT Galaxy S21 Ultra 5G 512GB - Note 10 Was Better
on September 24, 2021
Posted by: DMcBride07
from Kentucky
Expertise:Expert
Very disappointed there was no Note this year. The Note 20 was not an option because only the 128 GB model was available. Decided to take a chance on the S21 Ultra 512 GB because it at least supports a stylus, although it is a very poor substitute for the Note. The S21 is the worst Samsung phone I've ever had. So disappointed I wasted my money on it. It's very glitchy; freezes, locks up, drops calls, bluetooth drops connection in my car, difficult to connect to many bluetooth devices, screen is too sensitive - easy to inadvertently open programs, or initiate calls by accident, camera is good in some instances, but outdoor shots on a sunny day tend to have over saturated colors. When texting, the keyboard inexplicably locks up, requiring restart of the phone. This usually happens at the worst possible time. All in all, I feel the S21 is not of the quality previous Samsung phones have been. I have zero interest in a foldable phone at this point, as I do not believe they are durable enough for heavy work use. If another Note is released I will probably take a chance on it; otherwise, this will probably be my last Samsung phone.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Device
on September 24, 2021
Posted by: tmac
from Aberdeen, MD
[This review was collected as part of a promotion.] I purchased my phone because I lobe the Samsung brand. It has the storage I need for photos and my Mobile games. It has the speed I need for mobile gaming. I love the camera features it all around a great mobile device for me.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Still not sure about custom ui changes
on September 24, 2021
Posted by: Woody
from Salisbury, NC
Expertise:Intermediate
[This review was collected as part of a promotion.] Upgraded a pixel 3 to the s21 Ultra. Still getting used to the Samsung UI. Only real complaint is not being able to go back some times.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Snappy
on September 25, 2021
Posted by: Dawg56
from New hampshire
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone a while ago and I'm very happy with it. I have never had an issue with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Love love this phone
on September 25, 2021
Posted by: Mandoosh
from Louisiana
Expertise:Expert
[This review was collected as part of a promotion.] I have been pleased with all galaxies phones and software, but so far, this is my favorite. The camera. The size of the phone. It's wonderful. Highly recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy Phone yet!
on September 25, 2021
Posted by: GlxyCub
from US
Expertise:Intermediate
[This review was collected as part of a promotion.] Ever since I got this phone, my life has only become happier and fulfilling. It has everything you need to be the best version of yourself.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US