Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
4
Good features, but still missing eSIM in US
on September 16, 2021
Posted by: Panguy757
from OH
Expertise:Expert
[This review was collected as part of a promotion.] I really enjoy the phone. But Samsung still hasn't unlocked eSIM in the US. They have the feature on the phone, it's just locked. It's available in other countries, just not the US.
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
All the bells and whistles
on September 16, 2021
Posted by: Lynna
from Florida
[This review was collected as part of a promotion.] Bought this over the summer and am still finding new features. All the storage and speed with long lasting power.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing camera (upgrade from LG)
on September 16, 2021
Posted by: Rickyhears
from Buena Park, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Great interface and amazing camera. The side volume buttons gets a bit stuck when trying to bring the volume up or down but I like that you can use the slider on the screen to control the volume. Keyboard is pretty sensitive but I've only had this phone for a little over a week now.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great updates
on September 16, 2021
Posted by: CeejayyFromSanAndreas
from Peoria, Il
Expertise:Intermediate
[This review was collected as part of a promotion.] I had the s20 ultra as well, and I recently upgraded to the 21 ultra and they literally made all of the new features from the 20 better. Great phone and a better design. I'm really happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better camera
on September 16, 2021
Posted by: Keeper
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] This version has better camera settings. I have not found however that it takes good night time pictures due to grainy appearance like the predecessor S20 Ultra. Too much glare on videos due to camera.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great at everything
on September 16, 2021
Posted by: Sirol316
from Brunswick, Ga
Expertise:Intermediate
[This review was collected as part of a promotion.] This device is wonderful. GreT battery life, great photos, solid feel in hand and a feature set that rivals anything else on the market. 10/10 highly recommended
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Definitely Samsung Fan 4ever.
on September 16, 2021
Posted by: DannyxD
from Florida, FL
Expertise:Expert
[This review was collected as part of a promotion.] I bought a galaxy tab s7+, s21 ultra, watch 3 and buds pro in January. And I can't imagine a better experience with a different brand. Samsung fan and user since 2016.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Like the 120hz with the high resolution
on September 16, 2021
Posted by: Nick
from Michigan
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this phone when it first came out and I have no complaints so far
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US