Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
3
Functional
on June 8, 2021
Posted by: jlynn
from TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this a few months ago. Since then I've had some issues with the volume not being loud enough unless it's on speaker. I also cracked my screen the first week with a zagg screen protector by a very small fall (I've never damaged a phone in my life!!!!). I feel as though the screen should have never cracked that easily. I dropped my Galaxy 7 edge all of the time for like 5 years, and it never got damaged. The cameras are difficult to operate & I often miss out on taking the pictures or video because my phone starts picking what mode it wants to be on by itself. In all honesty it's not much different from my 7edge, and at least that one had expandable memory.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast!
on June 8, 2021
Posted by: Alex
from New Jersey
Expertise:Expert
[This review was collected as part of a promotion.] Best phone ever. So fast and smooth. Unbelievable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super camera!
on June 8, 2021
Posted by: Denis
from Webster City, IA
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchased two (one for my wife too) and really like the quality of the camera. The battery lasts really well! My wife really likes the stylis also.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Consistently Better and Better
on June 8, 2021
Posted by: Ken 3
from Grand Rapids, MI
Expertise:Intermediate
[This review was collected as part of a promotion.] Purchased as a replacement for an S8. This phone has everything that I liked on the S8 and more! Been using for over a month now and I keep finding more tricks and features that make things so much easier. Great phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on June 8, 2021
Posted by: TraciRon
from Knoxville, TN
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had my phone about a month and I love it! Thr camera is phenomenal and I love all thr features! Faithful Android user here and won't go back!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I Have Ever Owned!
on June 8, 2021
Posted by: Lisa69
from Greenville, Ky.
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone a little over a month and love the features and camera! I have been an Apple user for years, but I am sold on Samsung! Never will I go back to an iPhone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, cameras are awesome.
on June 8, 2021
Posted by: Beto
from Los Angeles
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this Phone to replace my old Galaxy S9 and found this device so awesome, takes beautiful pictures and videos look like are taking from a professional camera..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, only missing pen storage
on June 8, 2021
Posted by: Kenneth
from Chicago
Expertise:Intermediate
[This review was collected as part of a promotion.] Have been using for a few months and had great performance and battery life. The only thing I am missing versus my previous Note phone is dedicated pen storage.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US