Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
Amazing!
on October 8, 2021
Posted by: Ashes
from Illinois
Expertise:Intermediate
[This review was collected as part of a promotion.] I switched to android from apple just for the camera and im so happy with my choice. Not only is the camera amazing but the operating system is so easy!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No SD slot, no AUX port and no heart or O2 sensors
on November 17, 2021
Posted by: Amir
from Florida
Expertise:Expert
I am shocked ... In the past Samsung advertising was making fun of IPHONE because no SD card slot and no AUX port, now I am shocked now that Samsung copy iPhone and do the same plus they took out more things like the heart and Oxygen measure sensors and no pen too so why should I buy Samsung no benefit at this point and the price is very expensive and the phone is not stable like iPhone i am disappointed from Samsung
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features awesome phone
on June 19, 2021
Posted by: RonG
from New York
Expertise:Intermediate
[This review was collected as part of a promotion.] So far I have no complains move for my iPhone XR to the S21 5G and is a big change. Got myself and s pen with case and it became the best Note I ever got . I recommend this phone to anyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely incredible device!
on September 2, 2021
Posted by: LSunderer
from New York, NY
[This review was collected as part of a promotion.] I bought the s21U for school about a few months ago and I have even absolutely been enjoying the device. It has very stable battery percentages besides when doing heavy tasks, the screen flows smoothly, and the photos are some of the best that I have seen. There are many helpful features throughout the phone that I haven't seen on others, and I'm sure there's more I have used. Overall, this device is a must have if you love yourself a high quality device that will last you long.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Cellphone
on September 4, 2021
Posted by: Jorakk
from Sunrise, Florida
Expertise:Expert
[This review was collected as part of a promotion.] I love Samsung phones, every year, every new one is getting better features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone terrible battery
on September 20, 2021
Posted by: Treeguy222
from Columbus Ohio
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone in Janurary. The itself has been fast, great camera, and screen. The biggest issue with this phone was the battery. Despite being advertised to last a full day, I could never get throughout my workday without having to charge the phone midday.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on August 11, 2021
Posted by: Dblock
from Nj
Expertise:Expert
Best all around phone period (with a catch)
Been buying Samsung phones since the galaxy s3 don't know If i will upgrade to the s22 what's killing me right now is the lack of e-sim
The iphone supports it & the Google phones. I am tired of carrying around 2 phones because of my job..
Been buying Samsung phones since the galaxy s3 don't know If i will upgrade to the s22 what's killing me right now is the lack of e-sim
The iphone supports it & the Google phones. I am tired of carrying around 2 phones because of my job..
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Elizabeth, Samsung Cares, August 13, 2021
Hello Dblock, thank you for taking the time to leave this review. We appreciate the feedback! ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
1
Good features but has problems
on September 1, 2021
Posted by: Curtis
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] This isn't my first samsung but I did switch from iphone to Samsung. The phone has constant loading issues, it crashes often or freezes and won't let me unlock it or answer calls. It will lock randomly, open random apps. It will open in my pocket often. It does take very good photos. If you like speaker phone don't get this phone, the other person won't be able to hear you. You cannot send photos or videos to others without it looking horrible.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US