Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
4
Cool features
on September 9, 2021
Posted by: Rockpro
from Wichita ks
Expertise:Intermediate
[This review was collected as part of a promotion.] I traded my old s10 plus for s21 ultra it was awesome and cool pictures
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever!
on September 9, 2021
Posted by: ColbyR1994
from Crafton, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] I fell in love with it as soon as I saw it! The all metal frame with the matte black aluminum back panel, the beautiful screen and the amazing software and storage make it the best phone I've ever owned or used. 10/10 highly recommended!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the line
on September 9, 2021
Posted by: Dawg
[This review was collected as part of a promotion.] Battery life is Great. Camera Top of the Line. Love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on September 9, 2021
Posted by: TheTormanator
from Midland, MI
Expertise:Expert
[This review was collected as part of a promotion.] The camera is incredible. I don't like the raised back around the camera, but at least the lenses are slightly recessed to help protect them. The speed is great, super duper fast. I wish you could add an SD card, but 256GB should be enough with cloud storage. The screen is very sensitive and I do find myself accidentally switching apps and screens while using it with 1 hand. This is probably due to how I hold it or the size of my hands, but I wanted to mention it. I love the new features over my previous Note 9 Ultra. I upgraded to get 5G. I use this phone unlocked on Mint Mobile. The 5G speed is amazing. I have gotten as fast as 200MB download, but usually is between 50-100MB! That's more than many people have for their home internet! Happy so far, and looking forward to using a stylus with it in the next few weeks since it is also supported on it.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I ever have!
on September 9, 2021
Posted by: GusWayne
from Georgia
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone at the end of the year, before this phone I had a Galaxy S9. The upgrade was huge, the S21 ultra is super fast, I have never experienced any lag, the screen is beautiful, vivid colors that makes so enjoyable to look at. I never thought that using the huge zoom on a smartphone's camera was super important until I got this phone. The battery really good and the fast charging feature is one of the things that I really appreciate. Finger scan on the screen it's been so helpful on this times, is fast and easy to use. Every time that I show a photo that I took on my phone, people always ask about what phone im using.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new phone!
on September 9, 2021
Posted by: RobertoS
from Milwaukee, WI
Expertise:Expert
[This review was collected as part of a promotion.] I am so happy I upgraded to this phone. It is so much better than my last one. I love it and all it's great features. The camera takes amazing photos and videos!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on September 9, 2021
Posted by: Krayon
from Malden mo
[This review was collected as part of a promotion.] I like this phone but I liked how the pictures looked better on my galaxy note 8
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on September 9, 2021
Posted by: Kpnc
from Greensboro NC
Expertise:Intermediate
[This review was collected as part of a promotion.] Very user friendly and absolutely love the photos we take!"
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US