Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8 out of 5
4.8
(4,476 Reviews)
Open Ratings Snapshot
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product. 
(
4,166 out of 4,311
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
120 fps is amazing!
on September 7, 2021
Posted by: Gmendez_54
from Huntington Beach, CA
Expertise:Expert
[This review was collected as part of a promotion.] I bought this 7 months ago and it has been an amazing phone!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great 5g
on September 7, 2021
Posted by: john
from el paso tx
[This review was collected as part of a promotion.] almost seamless to transition from Samsung S7 to Samsung s21
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great everything!!
on September 7, 2021
Posted by: 5 Gangster because of 5G
from Phoenix, Arizona
Expertise:Intermediate
[This review was collected as part of a promotion.] Omnipotent power at the palm of your hand. Endless possibilities endless fun.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 7, 2021
Posted by: Prflavor
from Odenton, MD
Expertise:Intermediate
[This review was collected as part of a promotion.] I love my new phone. The speed is great and the look. It's easy to use
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on September 7, 2021
Posted by: galaxyfan
from Acton, MA
Expertise:Intermediate
[This review was collected as part of a promotion.] I love this phone because the camera offers so much versatility and features like Single Take, Director's View, and 8K video. I also like the big screen and battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My every day use. (Daily phone)
on September 7, 2021
Posted by: June T
from Edinburg, Texas
Expertise:Expert
[This review was collected as part of a promotion.] I am very satisfied with this phone it is so amazing especially when the s-pen feature is with the phone. I use this phone as a daily phone for my business and personal life. I can do so much stuff with this phone and the s-pen when it comes to my business. Samsung hasn't let me down yet and I highly recommend anyone with this product. Good for business, gaming and personal preferences.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Greatest Smartphone to date!
on September 7, 2021
Posted by: TheMadHattor
from Little Rock, AR
Expertise:Expert
[This review was collected as part of a promotion.] This phone is amazing. I'm able to truly multitask and get all of my work done on the go. The 16GB of ram is amazing. It is blazing fast and the battery life gets me through those hard days. I'm a gamer as well and this phone handles that like a boss. Since using the camera, I don't even pickup my professional grade camera. The S21 Ultra gets the job done and then some. I can edit photos and videos right from my phone with professional grade quality. This is a game changing device and I am very happy I got it. The only thing I do not like is the AT&T bloat wear. I think that should be left out. Samsung has a great ecosystem and doesn't need any help from AT&T.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 7, 2021
Posted by: Anonymous
from New York ny
Expertise:Expert
[This review was collected as part of a promotion.] I played around with this phone and I experienced true power
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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