Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
Glad I switched
on September 4, 2021
Posted by: Bug_0ut
from Orlando FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I'll start off by saying I've always owned a galaxy Note phone but when I saw the
S21 ultra I knew I had to have it and I haven't been disappointed for my decision. This phone has amazing display the colors really pop and everyone comments about the pics I take,I've never been a fan of watching movies on my phone until now I must say for my first ever S series I'm impressed
S21 ultra I knew I had to have it and I haven't been disappointed for my decision. This phone has amazing display the colors really pop and everyone comments about the pics I take,I've never been a fan of watching movies on my phone until now I must say for my first ever S series I'm impressed
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S21 Ultra 5G Phone
on September 4, 2021
Posted by: Becky
from Sherman, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I absolutely love this phone. It is clear and easy to hear the person you are talking to on the other end. It is fast and efficient. Love the size of the screen. I have no doubt I will stay with the Galaxy line of phones
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Stop trying to be an iPhone!
on September 4, 2021
Posted by: Former fan
from Northwest
Expertise:Intermediate
I broke my Note 9 after years of stellar performance and, after finding out the Note line was dropped, bought this S21 5G Ultra in a rush. Honest opinion? I want my Note 9 back. This phone has been disappointing in several ways. It took half a day to get enough things switched over and set-up so that I could use it even with Smart Switch on both devices. Then I find out there's no aux jack, no pen (must be a note thing), and no SD card slot. The camera has an extremely hard time focusing if there's not really good lighting. There are so many differences that it makes the phone hard to use for like a week until you get used to it and I'm still not enjoying it. I hate the iPhone and this is a huge step toward mirroring that. I bought into Samsung because it was better than Apple now it's not. This phone could have been so much better but now you build overpriced crap like everyone else. Good job.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Battery life is great.
on September 4, 2021
Posted by: JLP25
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I have found this phone to be very complete in features and power.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Everything is good
on September 4, 2021
Posted by: Napo
from Denver Colorado
Expertise:Expert
[This review was collected as part of a promotion.] Love it blah blah blah blah blah blah blah blah blah
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Travel companion
on September 4, 2021
Posted by: Gourmet
from San Diego
Expertise:Expert
[This review was collected as part of a promotion.] This phone has been with me on a journey of a life time. I am on the Pacific Crest Trail, this is a hiking trail going from Mexico to Canada through California, Oregon and Washington. Hiking over 2000+ miles these last couple months has given me the opportunity to test the phones features but also how well it holds up in different environments. This phone is strapped the outside of my pack as I use it like a gopro. It has been through below zero Temps with ice rain to boiling sun above 100 degrees in the desert. Everything the phone has worked, something that cannot be said with others. This phone is also my primary way of navigation with topo maps so battery life is important and this phone delivers on this end too. I purchased this phone for the camera and it is A+ on this end as well. If you need a phone that can take all elements while still being there for you, this is the phone for you. I'll attach some pictures I have taken on my journey.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera EVER
on September 4, 2021
Posted by: Angb
from KC, MO
[This review was collected as part of a promotion.] This camera is absolutely mind blowing! We all LOVE to take pictures, I do daily!! This camera is unbeatable with anything on the market right now. I don't need to have a flashy phone, I need an AWESOME camera and now I have one!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone Out There!
on September 4, 2021
Posted by: Mindy
from Galt, CA
Expertise:Expert
[This review was collected as part of a promotion.] When it comes to legitimate phone, this is it. The camera takes amazing high-quality photos and videos, the zoom is out of this world and the phone charge lasts all day! This is the best phone I've ever had and everyone is jealous!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US