Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
Love the Camera
on September 3, 2021
Posted by: Anonymous
from Lumberton, TX
Expertise:Expert
[This review was collected as part of a promotion.] Breaking my four year old phone while on a trip really bummed me out until...I got my new phone and was extremely amazed at the camera built into it! The price tag...a bit up there but...since the camera is so amazing it was a little easier to swallow. Being a photographer made it a good investment to have the quality camera and phone built into one. There is one thing I really wish Samsung would change and that is the rounded edge screen since a phone case can't protect the edges. The very spot where my old screen got broken.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome battery and overall build quality!
on September 3, 2021
Posted by: ReyR
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this around may and it has held up great. The updates have improced battery life greatly!(snapdragon version). The camera is amazing and the other all snappyness of my phone is as good as when i first bought the phone. Only thing keeping this from a 5 star rating is there is no SD card slot which needs to come back in future s series. Especially with the name ultra.
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on September 3, 2021
Posted by: Missy
from Lonaconing, MD
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this almost a month ago and I love it. The pictures it takes are awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Phone
on September 3, 2021
Posted by: SeanD_CO
from Denver, CO
Expertise:Expert
[This review was collected as part of a promotion.] I purchased this phone in June to replace am older Galaxy Note model that I have. I am very happy with the purchase. The phone is fantastic, the camera is great, the features including 5G and 120Hz screen refresh make it a pleasure to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing camera!
on September 4, 2021
Posted by: The glaze
from Denver
Expertise:Expert
[This review was collected as part of a promotion.] Have had the new S21 Ultra 5G for a little over 2 weeks. Love so far.
Camera features are a major improvement on the S10 I had previously. For an avid nature photographer I love it, was the main reason for my phone choice.
I was a bit surprised that there was: 1) No memory card slot for additional memory and 2) No headphone port. You can get an accessory that plugs into the USB-C port to connect wired headphones or a dual port that allows to connect a USB-C & headphones. I purchased both items, unfortunately I have already managed to misplace them, so have yet to see how well they work (definitely an inconvenience, if you purchase, I recommend attaching to you headphones immediately so you do not loose the adapter).
One thing I dislike is have all my buttons on one side. It has made taking screen shots more cumbersome.
One thing I dislike is have all my buttons on one side. It has made taking screen shots more cumbersome.
The ultra is a beast, close to Note size. My friends have stated it was just too big for them. Note: I have long fingers, so I do not have as big of a problem typing out text.
Definitely an expensive phone and honestly could only do the upgrade because I received phenomenal trade in value on my old phone.
I am a Samsung junkie ever since I switched to the brand 7 or 8 years ago. Bravo to the new phone.
And as always, finding a good phone case for any Samsung is a challenge. Would love to see the companies not neglect is non iPhone people. I always go with an otterbox, this year they slimmed their choices down to a disappointing two colors, black and navy...
Side note: My iPhone user boss was looking at my recent vacation photos and was impressed by the clarity and loved the layout.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what I wanted :)
on September 4, 2021
Posted by: MJabeen
from IL
Expertise:Expert
[This review was collected as part of a promotion.] Been using this for 04 months now, great features and amazing battery life. I also ended up recommending it to iPhone users.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
GREAT PICTURES!
on September 4, 2021
Posted by: Anonymous
from Marysville California
Expertise:Intermediate
[This review was collected as part of a promotion.] Have the phone over a month and I do got to say the camera is a little better than a note 20 was as well as the screen quality but features are a little lacking compared to the 20 note Ultra and the talk to text is a little slow at registering what you are saying but all in all great phone
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on September 4, 2021
Posted by: Michael
Expertise:Expert
[This review was collected as part of a promotion.] The camera is excellent on this phone. I love all the features it has!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US