Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
4
S21 Ultra 5G
on September 3, 2021
Posted by: AAAM
Expertise:Expert
[This review was collected as part of a promotion.] This is my first week using the phone, it is very good so far
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera yet!
on September 3, 2021
Posted by: Adam Henke
from Isanti, MN
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought the S21 Ultra about a month ago and I love it! It is not a phone for everyone but if you want an enthusiast device with the best camera available then this is the phone for you. The negative was the purchasing experience as my order delayed multiple times and one phone call made it magically be in stock again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've Ever Had
on September 3, 2021
Posted by: LteLaura
from Glen Cove
[This review was collected as part of a promotion.] I bought this phone about a month ago and I'm absolutely thrilled to have it. I've been an apple user for the majority of the time, from the 3G to the IPhone 11, but when I saw what this phone had to offer I was completely sold. The features and quality of this phone is absolutely amazing and versatile. Gaming on this phone feels amazing and the phone does not get too hot quickly. It regulates the temperature well enough to continue playing. The S Pen on this phone gives it a whole level of versatility and options. I definitely recommend this phone to friends and family.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on September 3, 2021
Posted by: Diabug
from Andalusia, AL
Expertise:Intermediate
[This review was collected as part of a promotion.] I used a Note for years going through 3 of them. I retired and decided I didn't need that expensive of a phone any longer. Was I wrong!! I went back to a Samsung and chose the S21 Ultra for its features. Good choice!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S21 Dreams
on September 3, 2021
Posted by: IndianJoe
from WhitePlains,NY
Expertise:Beginner
[This review was collected as part of a promotion.] Purchased my phone two months ago. The camera is awesome and I got some great action videos of my son's football games from the bleachers. Impressed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not for new phone users
on September 3, 2021
Posted by: Skunka
from Sacramento, Ca
Expertise:Intermediate
[This review was collected as part of a promotion.] Some issues; power button should be on face, not on side of phone to prevent turning phone on and off when picking it up. Complex menus, and cannot delete emails instantly. Excellent cameras.
I would recommend this to a friend!
Features
4
Performance
3
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
Great looks
on September 3, 2021
Posted by: VALE818
from California
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone a few months ago and I just didn't like it since day 1
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love the pen
on September 3, 2021
Posted by: Noneya
from Yuba City, ca
[This review was collected as part of a promotion.] I love the stylus. It makes keeping notes easy. I also love the big screen
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US