Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
LOVE this Phone!
on September 2, 2021
Posted by: MTMiller
from Johnson City TN
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone about a month ago and wasn't sure how it would compare since I have always been a Note Guy. I have to say I really like all the features and since I was able to get a pen and case to hold the pen ... I think this phone may be better than the best Note.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen
on September 2, 2021
Posted by: Sr123
from Chicago
Expertise:Intermediate
[This review was collected as part of a promotion.] Great phone, Mets my expectations, amazing camera and amazing screen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S21 Ultra 512GB (AT&T)
on September 2, 2021
Posted by: Russ
from Central Oklahoma
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my S21 Ultra about 6 months ago, actually had to wait for the 512GB to come in. I have tons of mp3 music that I've put on my phone from my pc. about five thousand so far so I love the storage. This is a very fast phone and only my second Samsung in 8-9 years so it's been a long time. I really enjoy how quickly it responds to what I'm trying to do with it. The ease of use is amazing, my mother is a first time user to smartphones and finds this phone easy to use.
The camera is very good, with clear photos and enhancements, and the 100x zoom is just incredible to see on the screen.
My previous phone was the google pixel 7 Mclaren edition which was nice but the S21 Ultra beats it on performance, speeds, and is just a better phone.
I would definitely recommend this one to anyone.
The camera is very good, with clear photos and enhancements, and the 100x zoom is just incredible to see on the screen.
My previous phone was the google pixel 7 Mclaren edition which was nice but the S21 Ultra beats it on performance, speeds, and is just a better phone.
I would definitely recommend this one to anyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Quality S21 now with Spen
on September 2, 2021
Posted by: Farru
from Dallas, Texas
Expertise:Expert
[This review was collected as part of a promotion.] I was always a fan of Note series but recently when I broke my Note20Ultra, I gave try to the S series. and Man! what a quality product S21 ultra is, especially with the SPen feature. Battery lasts long for entire 2 days with normal use (without camera) and the recent software update brings new features as well. The camera is the best in the market and I was able to zoom and take picture of the sun.
Definately worth buying this product.
Definately worth buying this product.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect in Every Way!
on September 2, 2021
Posted by: Paul
from Rome, NY
[This review was collected as part of a promotion.] I had used a Galaxy S8 for years and was really happy with it, except for the fact that the fingerprint reader on the back was tough to use with the case on. When I switched to this phone, I knew they had addressed this problem, and made many other improvements to the S line over the years since the S8. I had no idea! This phone is wonderful and I love everything about it - including the fingerprint reader that's integrated into the display. Coming from the nice compact S8, I was a little worried about the size of this phone, but I got used to it quickly and now would never go back to anything smaller. I honestly have nothing bad to say about this device - from the blazing fast 5G, to the awesome camera, and excellent Samsung UI, it's the nearest-to-perfect that a phone can be! Recommended without reservation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic storage space!, great battery life.
on September 2, 2021
Posted by: AmericanEagle
from Louisville, KY
Expertise:Beginner
[This review was collected as part of a promotion.] I am barely scratching the surface of the capabilities of this phone. But I love what I am discovering.
Most areas have good to great connection,
any that don't - never did before with the S9 either. That's an environmental and antenna issue - not anything wrong with the phone.
Used the Smart Switch to transfer apps, content, etc from the old S9. I did have a bit of assistance from customer service for
this via phone. Very helpful, and especially
patient with me. Everything transferred well, and is working as expected.
The S21 Ultra 5G is only marginally larger than the S9, so it still fits pockets well.
I fully charged the phone before ever performing the "Smart Switch". From 100%
power, over about 2.5 hours heavy usage; it
still had 68% battery power.
I am already satisfied with this phone, and
fully expect to get 3 to 4 years of use and
service from it.
Most areas have good to great connection,
any that don't - never did before with the S9 either. That's an environmental and antenna issue - not anything wrong with the phone.
Used the Smart Switch to transfer apps, content, etc from the old S9. I did have a bit of assistance from customer service for
this via phone. Very helpful, and especially
patient with me. Everything transferred well, and is working as expected.
The S21 Ultra 5G is only marginally larger than the S9, so it still fits pockets well.
I fully charged the phone before ever performing the "Smart Switch". From 100%
power, over about 2.5 hours heavy usage; it
still had 68% battery power.
I am already satisfied with this phone, and
fully expect to get 3 to 4 years of use and
service from it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best S phone yet!
on September 2, 2021
Posted by: Chris B
from Ball Ground, GA
Expertise:Expert
[This review was collected as part of a promotion.] Awesome phone, battery lasts well into day 2 and is extremely fast!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new phone
on September 2, 2021
Posted by: WickedAngel
from Middle of Nowhere, Oregon
Expertise:Intermediate
[This review was collected as part of a promotion.] Got this because my last phone was slowing down and having issues. I am so glad I did. This phone is amazing and luckily there's 5g where I live cause it's fast. Definitely worth it as it's cheaper than ky last phone and way better. And no more Bixby button to accidentally hit.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US