Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
2
Very Poor Design
on September 2, 2021
Posted by: Coyotemrh
from Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] The flaws: power button 1/2 an inch from the volume button. Think about it ...
No way to turn off screen to black making a phone call. Huge problem. You can't always lift the phone and key a digit the phone prompter might be requesting. Ië. Please key your Social...getting the display to come back easily us a headache.
No sd card. You will run out of space shooting much video.
No way to turn off screen to black making a phone call. Huge problem. You can't always lift the phone and key a digit the phone prompter might be requesting. Ië. Please key your Social...getting the display to come back easily us a headache.
No sd card. You will run out of space shooting much video.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on September 2, 2021
Posted by: Goose
from Tampa
Expertise:Intermediate
[This review was collected as part of a promotion.] Takes great photos and screen is great. Lots of storage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on September 2, 2021
Posted by: Skip
from Salt Lake City Utah
Expertise:Intermediate
[This review was collected as part of a promotion.] Best battery life of any phone I have had, also takes amazing videos and pictures. After checking out my phone 2 close friends bought one the next day!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Frames!
on September 2, 2021
Posted by: pcs524
from Washington
Expertise:Intermediate
[This review was collected as part of a promotion.] I needed am upgrade from my Galaxy S9 that has survived its fair amount of usage from me, and boy was I glad to make the Jump! The camera frames and portrait mode are game changers for photos, and the frames per second for shows and gaming are no joke either! All and all, this was the best upgrade by far, and thats saying something for a guy who went from an iphone 3GS to a S9 in one jump!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet!
on September 2, 2021
Posted by: Drdan63
from Charlotte NC
Expertise:Intermediate
[This review was collected as part of a promotion.] Fast is one of the first things I'll say. Never any lag in video or dropped calls so far.
The camera is amazing you have to be very steady to use the max zoom but pictures are great. The quality and clarity of the display is again amazing. Great phone all over.
The camera is amazing you have to be very steady to use the max zoom but pictures are great. The quality and clarity of the display is again amazing. Great phone all over.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
GREAT features !
on September 2, 2021
Posted by: Fistymctwohands
from Saint cloud minnesota
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this a month ago and I'm so happy I did....
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on September 2, 2021
Posted by: Galaxy Girl
from Los Angeles, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I love my Galaxy S21 Ultra! I enjoy using the s pen every now and then. Battery is good!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on September 2, 2021
Posted by: nharfert
from Heber City, UT
Expertise:Expert
[This review was collected as part of a promotion.] I waited to upgrade my phone to the S21 Ultra. Was primarily interested in the updated cameras, the processor speed, and the size. I've since added a stylus (w/case) and it's a perfect work / personal smartphone. I have it paired with a Galaxy Watch 3 - what a combo! Couldn't be happier!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US