Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
My First non Note Phone in years
on September 2, 2021
Posted by: mike
from Boston
Expertise:Intermediate
[This review was collected as part of a promotion.] I was dissapointed to find out that there was not going to be a Note 21. My Note 8 was getting long in the tooth so I decided to to get the S21 Ultra. This phone has exceeded all of my expectations, although I do still miss the convience of the built in S Pen.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Low learning curve!
on September 2, 2021
Posted by: Iv4girlz
from Myrtle Beach, SC
Expertise:Beginner
[This review was collected as part of a promotion.] The switch from my old android was easy. Some differences, but easy to figure out.
My watch3 absolutely came to life when I switched to a Samsung phone! I am very happy with my Galaxy S21 Ultra.
My watch3 absolutely came to life when I switched to a Samsung phone! I am very happy with my Galaxy S21 Ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Simple easy to use with all the expected features
on September 2, 2021
Posted by: Screamin Eagle
from Tx
Expertise:Expert
[This review was collected as part of a promotion.] I upgraded from my note and like the S21 as much as I did my note. The battery lasts for days, its faster than my computer, it runs everywhere, the sound is great. I would not change a thing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 2, 2021
Posted by: Scorpiox11x10
from Georgia
Expertise:Expert
[This review was collected as part of a promotion.] I switched from iPhone to this phone and I'm glad I did because there is so much more I can do with this that I couldn't do with my iPhone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it.
on September 2, 2021
Posted by: Anonymous
from Florissant Mo 63033
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had my S21 for about a year now. It helps me keep my day organized
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Performance and Loved the Camera
on September 2, 2021
Posted by: Wish_was
from Gainesville, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I brought it as soon as it was launched. I've been using this now for almost 8 months. So far everything is running smoothly. I am in love with its camera quality and the speed of the phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera!
on September 2, 2021
Posted by: Mj13
from SC
Expertise:Intermediate
[This review was collected as part of a promotion.] This is the best camera phone I've ever owned. You will love it. I switched from iPhone and there are zero regrets.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on September 2, 2021
Posted by: MrNeil6
from Shippensburg, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] Prior to this phone, I had been using the Note series from the original through the 10+. While I was hesitant to switch from the Note, but didn't really want to spend just as much for a Note 20 as a S21 Ultra; there were already rumors of no more Note at that point, so I went ahead and pulled the trigger.
The only thing I don't like about the phone (versus the Note) is the lack of S-pen functionality. In particular, I used to use the button on the S-pen to take pictures; I am unable to do this with the S21; however, that is not a major issue.
Things I really like about this phone:
1. The battery lasts forever... I normally charge every night, but it has lasted about 3 days without a recharge (note, for the last 12 hours or so, I had it on battery saving mode, or it would have likely died).
2. The camera is outstanding.
3. The size is just where I like it, and very similar to the Notes I was used to.
4. The ability to use an S-pen (though, as mentioned previously, not as much functionality).
1. The battery lasts forever... I normally charge every night, but it has lasted about 3 days without a recharge (note, for the last 12 hours or so, I had it on battery saving mode, or it would have likely died).
2. The camera is outstanding.
3. The size is just where I like it, and very similar to the Notes I was used to.
4. The ability to use an S-pen (though, as mentioned previously, not as much functionality).
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US