Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
I love samsung
on September 2, 2021
Posted by: Vero
from San Diego
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my S-21 Ultra about 3 months ago and I am very happy with my phone I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
All around great phone
on September 2, 2021
Posted by: Sjf8585
from Virginia
Expertise:Expert
[This review was collected as part of a promotion.] Great phone all around sometimes gets a little hot depending on the app being used
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Camera!
on September 2, 2021
Posted by: Rodan07
from Monroe, NC
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had the S21 Ultra for several months now and have loved the phone. My favorite feature is the camera. With the ability to zoom in with such stability, I have been able to use it to read signs that are too far away for me to read without binoculars. We also did a family photo shoot while on vacation and the camera on my S21 Ultra was better than my dad's expensive DSLR. Also the ability to take filtered shots at the same time or edit on the fly removing blemishes or golf carts or some random stranger without having to use a computer was amazing. I would say the only thing I miss from my s9 would be the ability to use Samsung pay at a normal card reader that doesn't have a nfc reader.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Could use a stylus to be included
on September 2, 2021
Posted by: DocN
from Sugar Land, Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I am very happy with it. I bought it 2 months ago and it has been great. Beautiful screen and resolution, it takes great pictures. This is the first time I own a phone that can use a stylus. I had to buy a case with a stylus to enjoy the easy use of the phone with a stylus. This should be included with the Galaxy S 21.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the cameras
on September 2, 2021
Posted by: photo ops
from Lexington, Ky
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for a little over a month now and I love it! The photos from this are amazing. It is worth the money if you enjoy taking photos with your phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best yet!
on September 2, 2021
Posted by: Treymad
from Northern Virginia
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had my Galaxy S21 for several months now and I am really enjoying it. The camera system is amazing. I really appreciate the biometrics and tge large screen. Great smartphone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on September 2, 2021
Posted by: Bryan S
from Lacey, Washington
[This review was collected as part of a promotion.] I absolutely love my New S21 Ultra Galaxy phone! Love the camera too!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Cool features
on September 2, 2021
Posted by: JessyD
from Oregon
[This review was collected as part of a promotion.] My husband and I have had these phones for a few weeks. My first impression was "holy crap, this phone is huge" and that is why only 4 stars. It's rather unwieldy once put into a protective case. The battery life is awesome. I can easily go 24 hours on a typical day when not using it constantly. I'm just learning the Bixby routines which are rather handy since I only want my wifi on at home. I do wish that all apps were accessible for the specific tasks. For example, when selecting and app for music on Bixby routines, things like Pandora and Google Music are not available. The option for the changing background images on the lock screen has been fun. So far the camera seems to be ok, but for all the hype I was expecting a bit more. Perhaps I just haven't experimented enough.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US