Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8 out of 5
4.8
(4,476 Reviews)
Open Ratings Snapshot
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product. 
(
4,166 out of 4,311
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Full of surprises!
on September 1, 2021
Posted by: Markatki
from Cleveland, TN
Expertise:Beginner
[This review was collected as part of a promotion.] This phone was great right out of the box. Every day I discover new features and it makes it even better. I love the camera and all of the customizable features. The storage is also amazing. This is the first galaxy I have ever owned and I can never go back to other brands. Nothing else compares.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Oustanding Phone
on September 1, 2021
Posted by: Team Musclebot
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] It's about time an Samsung came out with one of the best phones of the year. The battery life and apps within the phone are out of this world.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone with 10x optical zoom
on September 1, 2021
Posted by: Thrify
from Northern California
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought the S21 Ultra 5G for the camera. Bright screen, very fast with great quality pictures.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on September 1, 2021
Posted by: Pikachu
from La, Los Angeles
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this 3 month ago and it's amazing especially the camera and gaming experience.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone!!
on September 1, 2021
Posted by: nellygirl06
from Boise
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for about 6 months. It is super fast and takes awesome pictures. It has never crashed or lagged one but. I had a Google Pixel 2 XL and I thought that was an awesome phone until I got this phone. It's so incredible. So glad I have it!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera!
on September 1, 2021
Posted by: jimmym36
from Endicott,NY
[This review was collected as part of a promotion.] I have really enjoyed using my S21 Ultra. The camera is amazing !. I was thinking of trading it in for the Z fold. But, the camera on the S21 was to good to give up.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on September 1, 2021
Posted by: AKMom
from Anchorage, Ak
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone 2 months ago and love every bit of it. Especially the camera on it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features!
on September 1, 2021
Posted by: Lachy
from Miami, Fl
[This review was collected as part of a promotion.] Second galaxy I've had. They keep better. Will continue to keep going them with products like this.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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