Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
best galaxy thus far!
on September 1, 2021
Posted by: Amythest
from Orange County Ca
Expertise:Intermediate
[This review was collected as part of a promotion.] i got my phone about 3weeks ago and i absolutely love it! i got the s21 ultra and immediately fell in love with the camera. I went to beyond wonderland last weekend and was so surprised and please with the cameras zoom abilities. The image stays clear . I love this phone my BF has the iphone12 and it doesn't compare in quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great!!!
on September 1, 2021
Posted by: Marys21Ultra
from New Jersey
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this for my wife. She absolutely loves this phone. There are so many features. She loves especially the camera. She says it is the best she has ever used.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera, issues with input, to easy to break
on September 1, 2021
Posted by: Koko
from Virginia beach
Expertise:Intermediate
[This review was collected as part of a promotion.] The camera is fantastic it takes great pictures, the touch screen doesn't work accurately all the time, it inputs caps out of nowhere and the letter p.
The entire phone is made of glass it breaks very easily.
The entire phone is made of glass it breaks very easily.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Probably the best phone I've owned
on September 1, 2021
Posted by: Anonymous
from San Francisco, California
[This review was collected as part of a promotion.] I was stuck between this and the s21. At first, I thought the phone was too wide for me (silly, considering that I've had Notes and stuff) but after making some adjustments, this phone is perfect. The camera is amazing, I took photos of the moon and guess what? It was fantastic, I actually saw the moon. I really don't need my extra camera anymore. The battery life is flawless, I'll unplug at 9am and I'll do emails, YouTube, social media and leave the browser running and I'll still have 40% by 8pm. My whole day on one charge. Also, this is the first phone that I've owned that shows 120hz refresh rate. Complete and utter butter, so smooth and easy to function. Samsung keep up the great work!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good products
on September 1, 2021
Posted by: Mike
from Red Bluff
[This review was collected as part of a promotion.] Easy to operate through. Camera is fantastic to use
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on September 1, 2021
Posted by: Frijol
from San diego
[This review was collected as part of a promotion.] The perfect phone the Camara is creat
Will buy again
Will buy again
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing upgrade
on September 1, 2021
Posted by: Snyder_candt
from Fort Wayne, Indiana
Expertise:Expert
[This review was collected as part of a promotion.] I upgraded from the Note 10 +5G and was really nervous about it. I am in love with this phones battery life, charging speed, 5G ability, and insanely fast refresh rate and high graphics! This is the best phone I've ever owned. The only thing on the market that even comes close is the Galaxy Fold series. So happy with my purchase!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone need s-pen case
on September 1, 2021
Posted by: Bill
from Chicago IL
Expertise:Intermediate
[This review was collected as part of a promotion.] I have many Samsung phones. I like this phone,. This phone should have a built in S-Pen with out buying the case
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 22, 2021
Hello Bill, we are glad that you are enjoying your this phone. We are always looking for ways to improve our products and reviews like this help us understand what we can do to achieve that goal. ^Elizabeth
Written by a customer while visiting Samsung US