Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
Best phone ever
on June 8, 2021
Posted by: Drew
from Chicago, il
Expertise:Expert
[This review was collected as part of a promotion.] This phone is great for everything literally best phone ever.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on June 8, 2021
Posted by: Rickybobby
from Tn
Expertise:Intermediate
[This review was collected as part of a promotion.] The camera made my wife so jealous, that she switched from apple to get one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Was expecting better, still a great phone.
on June 8, 2021
Posted by: ka1m3ra
from Los Angeles
Expertise:Intermediate
[This review was collected as part of a promotion.] So first things first, the phone, features, and performance is amazing. The thing that I was not expecting was that Samsung got rid of the expandable storage. I pre-ordered the phone and did not bother too much with what they would add/take-away since I have been doing so since the Galaxy S7 and had always been happy with the Galaxy phones. Removing of the 3.5mm earphone jack is also disappointing but I knew it was eventually going to happen :( . Hope Samsung reconsiders returning the expandable storage. From now on I will definitely be paying more attention to the details.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Technology technology
on June 8, 2021
Posted by: Prime1cast
from Washington DC
Expertise:Expert
[This review was collected as part of a promotion.] The S21 ultra has the best camera I have ever seen in an smart phone. Everyone is impressed by the photos I take. Everyone also marvels at all the cameras at the back and how beautiful they look.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2021
Posted by: Pyp529
from Angier NC
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the cameras, the battery life and the features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
S21 5G
on June 8, 2021
Posted by: Anonymous
from Miami, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought the phone when it first came out. The phone performs really well and I love the spectacular camera.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
EASY TO USE PHONE. ENJOY THE GALAXY PEN.
on June 8, 2021
Posted by: Jimmy Z
from Huntington Beach, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had the S21 for a few months now. Upgraded from the S9. I've always appreciated simple phones so I initially felt the S21 would be too much technology for me, but it's been an easy transition to this phone. The screen looks brighter and more detailed. The camera takes awesome photos and video. I didn't think I'd really use the pen feature too much but I've enjoyed learning the features it offers. The fast changing comes in handy too. Overall it's been a great phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2021
Posted by: DanielV
from Alameda, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] The S21 Ultra 5G has a very fast processor and great battery life. I'm pleased with the way it operates. The camera system works well and offers a lot of great features, but I wish that it worked better in low-light situations.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US