Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
Actually it was a good deal. Powerful.
on June 8, 2021
Posted by: Wyatt
from Mississippi
Expertise:Intermediate
[This review was collected as part of a promotion.] Had it several months. Flawless. The 5G makes a difference.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on June 8, 2021
Posted by: Gleida
from San Diego California
[This review was collected as part of a promotion.] I love Samsung products and technology, it will always be my first choice. Great site, great products
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on June 8, 2021
Posted by: Jesser
from Coldwater, MI
Expertise:Expert
[This review was collected as part of a promotion.] Had it for a while now and let me tell you taking pictures and videos is an absolute joy.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Simply the best phone I have ever owned
on June 8, 2021
Posted by: VanHelsing69
from Las Vegas, NV
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone as soon as I had the opportunity to do so. I have used the Samsung Galaxy flagship phones since the 6 and this is simply the absolute best phone I have ever owned...or, I believe, on the market today.
Battery life is unbelievable. I am a heavy phone user...both work and personal. Even after an extremely busy day at work my battery has never been less than 25% so far. Signal strength stays awesome...both 5G and wireless. Graphics are intense. And the camera...
Not only is the camera the absolute best anywhere, hands down, but the inboard software is incredible. The image manipulation features, both for still and video, you typically only find in paid, high-end apps/programs. Picture and video quality are incredible, depth of field is unheard of in this type of package. More than with whatever price they charge for this device.
No idea how they may ever beat this phone, but I'm looking forward to the next attempts.
Battery life is unbelievable. I am a heavy phone user...both work and personal. Even after an extremely busy day at work my battery has never been less than 25% so far. Signal strength stays awesome...both 5G and wireless. Graphics are intense. And the camera...
Not only is the camera the absolute best anywhere, hands down, but the inboard software is incredible. The image manipulation features, both for still and video, you typically only find in paid, high-end apps/programs. Picture and video quality are incredible, depth of field is unheard of in this type of package. More than with whatever price they charge for this device.
No idea how they may ever beat this phone, but I'm looking forward to the next attempts.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm addicted!
on June 8, 2021
Posted by: SberriBee
from Maryland
Expertise:Intermediate
[This review was collected as part of a promotion.] I was a Samsung girl for years. I got enticed to try the pixel for a few years and realized, Samsung is probably the best for all my digital needs! Love my Ultra S21! The camera and features it offers are amazing. The battery life goes way beyond my expectations and it's blazing fast. It's easy, the graphics are vibrant and well, I could go on and on. Love this phone! I'm needing a tablet so I'll be getting that soon too. Samsung rocks!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!!
on June 8, 2021
Posted by: Annelita
from Riverside, CA
[This review was collected as part of a promotion.] upgrading to the s21 ultra 5g was a great decision!
So useful, came in handy when having to submit so much paperwork for my court case, since I don't have a computer this phone helped me so much.
So useful, came in handy when having to submit so much paperwork for my court case, since I don't have a computer this phone helped me so much.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What phone? This is a computer, in your pocket!
on June 8, 2021
Posted by: Goofycoolguy
from Burlington, NC
Expertise:Expert
[This review was collected as part of a promotion.] Have been using the S21 Ultra for 4 months now and couldn't be happier. I use my s-pen, smart view with my TV, cameras, and link to windows on a daily basis and honestly don't think I could live without them. The display is beautiful and super responsive, battery last more then the full day, and never have any lag with the 16gb of ram. The camera takes better quality photos then my sister's nikon D40. Overall I recommend any s21 device, (but the ultra is perfection)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Features and Design
on June 8, 2021
Posted by: nmoore777
from Huntsville, AL
Expertise:Intermediate
[This review was collected as part of a promotion.] I love my s21 ultra, I upgraded from a Note 9 and love that I can still use a pen. However I have noticed a few drawbacks of the design of the s21 ultra. In specific the area where the power button has been moved obstructs my gooseneck device holder and I also actually hit volume down more often than the lock button on accident. Also the flip case accessory from Samsung blocks multiple camera lenses when flipped all the way back, this normally is not an issue but the case must be removed in order to get good video/picture quality. I also miss the extended memory option without a dongle but it does allow me to more easily switch SD cards in and out so that feature is somewhat of a mixed bag. Other than these small drawbacks I love this device and will continue to use it as my daily for years to come.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US