Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
3
Good
on September 1, 2021
Posted by: Anonymous
from Phoenix
Expertise:Intermediate
[This review was collected as part of a promotion.] Normal used I expend much that the cell show me . It's not meet my expectations.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 23, 2021
Hello Eufereyes, thank you for reaching out. I understand how it can feel when expectations don't quite meet, but we're here to help! Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143731413
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143731413
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great Screen Size!
on September 1, 2021
Posted by: Jajjaz
from Jefferson City, Missouri
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone for a month and love. The screen size is big, and now paired with the s pen it is perfect for quick note taking at work.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An awesome phone!
on September 1, 2021
Posted by: TNTrawlerman
from Maryville, TN
Expertise:Intermediate
[This review was collected as part of a promotion.] My wife and I got rid of our Honor 10 phones that were pretty good for their day, but these Galaxy S21 Ultra 5G phones blow the old one away. The display is gorgeous, and the camera system is amazing. Not only the standard type photos, but the incredible telephoto ability and the wide angle ability bring exceptional usefulness to the phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy use
on September 1, 2021
Posted by: Anonymous
from Chillicothe Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I liked mine so much I got my son one
We both enjoy them
We both enjoy them
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera!
on September 1, 2021
Posted by: Zooman
from Eugene, Oregon
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this just before a 1 month stay in Hawaii. I was able to zoom in with 100x magnification to see sea turtles on a distant island and waterfalls, invisible to the naked eye, from the other side of the Hawaiian GrNd Canyon.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Camera awesome
on September 1, 2021
Posted by: Gin49
from Lovington new mexico
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone about 2 months or so ago. The camera and night feature are awesome. Sometimes phone does freeze but probably my error. I would recommend this phone.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the S21 Ultra
on September 1, 2021
Posted by: Shelley in TX
from New Braunfels, TX
[This review was collected as part of a promotion.] I've had this phone for a few months now and I love it. I upgraded from a Note 8 and don't miss the s pen or headphone jack at all. The camera takes very vivid photos too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It worked great
on September 1, 2021
Posted by: Mario
from Deluxe Georgia
Expertise:Intermediate
[This review was collected as part of a promotion.] Part about 4 months ago and it's great Working better than expected I think that everybody enjoys this phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US