Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8 out of 5
4.8
(4,476 Reviews)
Open Ratings Snapshot
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product. 
(
4,166 out of 4,311
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Great phone
on September 1, 2021
Posted by: Squeakw130
from Cleveland ohio
Expertise:Expert
[This review was collected as part of a promotion.] I had this phone for 4 months its a great phone has a great battery life and the camera is perfect
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent product!
on September 1, 2021
Posted by: Avindel
from Beaumont, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] Best phone I've ever bought! It's really fast and it runs any app really smooth!
Best cameras in the market! Picture quality and zoom are amazing!
It's amazing that even though it's not a Note model you can use the S-pen, but it a shame it doesn't have an in phone storage.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the camera!
on September 1, 2021
Posted by: BecBoo2005
from Jacksonville, FL
Expertise:Expert
[This review was collected as part of a promotion.] I upgraded my Galaxy S20 Note Plus to this S21 Ultra roughly a month ago. I enjoy the fast refresh rate while using the device. The main camera has been awesome to use. I was able to use their software to edit photos to remove blemishes and things! The portrait mode helps blur out backgrounds to focus on the main subject.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SUPERB PHONE
on September 1, 2021
Posted by: Luis
from Puerto Rico
Expertise:Intermediate
[This review was collected as part of a promotion.] We purchase the S21 Ultra last February to replace our Note 9. This phone deliver more than I expected. Stunning photos, even with a large zoom, easy to use, long battery life and lightning fast in 5G. Cameras for photos and videos are outstanding, as you could see. Wished it has come with the stylus pen.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love all the things it can do especially the camer
on September 1, 2021
Posted by: Pupule54
from Los Angeles
Expertise:Intermediate
[This review was collected as part of a promotion.] I finally got a phone that meets all my personal requirements, especially performance. I couldn't have made a better purchase.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of a Kind
on September 1, 2021
Posted by: PeeKay
from TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this device some months ago and what a great companion it's been, both for personal and business use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on September 1, 2021
Posted by: HaMe
from Miami
Expertise:Intermediate
[This review was collected as part of a promotion.] I am using this phone for quite a while now. It just awesome. Fast, reliable and battery life for 2 days.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome
on September 1, 2021
Posted by: Ahead Cheetah
from Coral Springs Florida
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone 3 months ago and I have been satisfied with it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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