Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8 out of 5
4.8
(4,476 Reviews)
Open Ratings Snapshot
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product. 
(
4,166 out of 4,311
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
great telefon
on September 1, 2021
Posted by: yakov
from los angeles
Expertise:Intermediate
[This review was collected as part of a promotion.] i bougth 7 mounth ago very happy. telefon is perfekt
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
From a previous iPhone user
on September 1, 2021
Posted by: Anonymous
from Fernandina Beach, FL
[This review was collected as part of a promotion.] I bought this device knowing I wanted a change in my personal communications atmosphere. There have been somethings that I've missed such as iMessage/FaceTime, but what I don't miss is it he ability to customize my phone and have full control of my communication atmosphere. I love the build quality, the size of the screen watching videos, and the camera is to die for. I'm grateful that I've made the switch and I look forward to enjoying this device as long as it'll last me.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Solid Phone, Great Camera, Battery disappoints
on September 1, 2021
Posted by: Scochran
from Orlando
Expertise:Expert
[This review was collected as part of a promotion.] Overall I really enjoy the phone. The camera, screen, speed, and just about everything else is exceptional.... I say just about everything because the battery is below average. I'm a pretty heavy user, and I'm charging my phone in the middle of the day as well as at night. If you can deal with that then this phone is for you.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone super fast
on September 1, 2021
Posted by: Samsung life
from Miami,Florida
[This review was collected as part of a promotion.] Really happy the way the phone handles and the camara is fantastic
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic camera and super fast.
on September 1, 2021
Posted by: Eddie
from NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] I have been using the phone now for a couple of months and love this camera. The phone is super fast as well.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great
on September 1, 2021
Posted by: Dreghost65
from Sacramento ca
[This review was collected as part of a promotion.] Bought this 3 weeks ago and glad I did. Good pictures
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone features
on September 1, 2021
Posted by: Boz103
from Philadelphia Pa.
Expertise:Intermediate
[This review was collected as part of a promotion.] I trade in my S8 Active I was skeptic about the trade in but now have the phone im a show off love the different cameras so much to love about the phone all my friends and family is looking to switch from their IPhone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Greatest feature
on September 1, 2021
Posted by: Shawna
from New York, Shirley
Expertise:Expert
[This review was collected as part of a promotion.] I just got my phone in the mail and I’m happy with my purchase
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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