Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8 out of 5
4.8
(4,476 Reviews)
Open Ratings Snapshot
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product. 
(
4,166 out of 4,311
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Better than Apple
on September 1, 2021
Posted by: justinbrown1998
from Columbus, Ohio
Expertise:Beginner
[This review was collected as part of a promotion.] I recently switched to a Samsung and I love it It has the best features in the world
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Device!
on September 1, 2021
Posted by: Anonymous
from Jamestown, NC
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this a few months after it came out and replaced it with my Galaxy Note 10+. The main reason I upgraded to this S21 Ultra was because the three main components that are important to me are battery life, camera and processor. It had it all and I never had any problems with the device. I use this S21 Ultra daily for work and it does what it needs to do!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultra clear
on September 1, 2021
Posted by: Sandman
from Indianapolis
Expertise:Expert
[This review was collected as part of a promotion.] Since I got this a few weeks ago,I have been nothing but surprised with the performance
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just perfect!!!
on September 1, 2021
Posted by: Maxhead
from Apopka, Fla
Expertise:Expert
[This review was collected as part of a promotion.] I had the note 20 ultra and it was a phenomenal piece of hardware. Stepped up to the S21 Ultra and wow! Samsung out did themselves again. This device has everything a person would want in a premium phone like this one. It's the perfect phone. Great job as always Samsung. Sincerely Samsung for life!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome features and service!
on September 1, 2021
Posted by: McCauley Racing 26m
from W.V
Expertise:Intermediate
[This review was collected as part of a promotion.] The minute it came out I was in line and that was the best choice ever! Thx again samsung!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on September 1, 2021
Posted by: Whitt831
Expertise:Intermediate
[This review was collected as part of a promotion.] I do like this phone and I'm a 100% Galaxy owner. The pictures aren't as crisp as I thought they'd be but otherwise so far so good.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Aeesome!
on September 1, 2021
Posted by: Bill M
from Cordova, TN
Expertise:Intermediate
[This review was collected as part of a promotion.] Awesome! Fills all my expectations and goes above and beyond. Camera is also exceptional.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone i've had.
on September 1, 2021
Posted by: Alton
from North carloina
Expertise:Intermediate
[This review was collected as part of a promotion.] Have had this phone for 2 months. No problems. Fast lots of memory. Takes nice pictures.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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