Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8 out of 5
4.8
(4,476 Reviews)
Open Ratings Snapshot
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product. 
(
4,166 out of 4,311
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
4 out of 5
4
Great Phone
on September 1, 2021
Posted by: JB07
from Los Angeles
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought the S21+5G Ultra a bit after it's release. Overall it's a great phone. Pictures are good, I love the multi-window function. There's a lot of great stuff about this phone, my only complaint would be the shallow scratches on the surface when I recieved it. But they're not very noticeable so I didn't see a reason to send it back. If you're a digital artist, this phone and the Note are great. If you need to multitask, this phone is for you. I highly recommend it to anyone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever had !!!
on September 1, 2021
Posted by: Arboristdave
from Miami Florida
Expertise:Expert
[This review was collected as part of a promotion.] Couple of months into owning this phone, and have no regrets.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is an amazing phone with one exception...
on September 1, 2021
Posted by: J_Set_
from Phoenix Az
Expertise:Intermediate
[This review was collected as part of a promotion.] This is an amazing phone with one exception. It gets hot and will shutdown multiple open windows if it get just a little warm. Now I live in AZ and it gets hot here but it happens more then it should in my opinion
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S21
on September 1, 2021
Posted by: JamiN
from Arkansas
Expertise:Expert
[This review was collected as part of a promotion.] Bought this a month ago, so far I love it, no issues, holds a great charge, terrific camera. No complaints.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone so far. Ultra fast.
on September 1, 2021
Posted by: Dritan
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone a few days ago and I am very impressed.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great performance and cameras are outstanding
on September 1, 2021
Posted by: XtraBad
Expertise:Expert
[This review was collected as part of a promotion.] I purchased my phone 3 months ago and the performance has been outstanding in every realm. The cameras are phenomenal. When I share pictures with others they are wowed by pictures from the S21 Ultra 5G.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on September 1, 2021
Posted by: Nower of Samsung
from Seattle
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone for about 4 months now and it's a great phone.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 1, 2021
Posted by: Brovira
from Ca
Expertise:Expert
[This review was collected as part of a promotion.] I bought it when it first came out and I love the phone. Fastest one I've owned
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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