Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
love this phone
on September 1, 2021
Posted by: petersonins
from summerfield, fl
Expertise:Intermediate
[This review was collected as part of a promotion.] I love this phone, always had Motorola and so happy I changed to Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I Have Ever Owned
on September 1, 2021
Posted by: Marty
from West Palm Beach
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone is so perfect it makes me wonder how the next generation Galaxy can be an improvement!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on September 1, 2021
Posted by: Pheniox11300
from Trenton, NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought it when it came out for release workes amazing and the camera works perfectly especially for a camera in you pocket
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 1, 2021
Posted by: Deanna D
from Denver Colorado
Expertise:Intermediate
[This review was collected as part of a promotion.] I waited to upgrade my phone until one came out with the same or better screen size than the Note 10 had. I am thrilled with the screen size, performance and long battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great value
on September 1, 2021
Posted by: nishantp
from San Diego, CA
Expertise:Expert
[This review was collected as part of a promotion.] Large OLED screen to watch videos, 120Hz or 60Hz refresh rate is fast and S Pen support is the best.
One con is that screen extends to the edges and prone to breaking so must use tempered glass. Screen replacement charges are 30% phone cost
One con is that screen extends to the edges and prone to breaking so must use tempered glass. Screen replacement charges are 30% phone cost
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Camera
on September 1, 2021
Posted by: june
from California, San Leandro
Expertise:Intermediate
[This review was collected as part of a promotion.] Camera department is impressive especially the stabilization is really next level compared to my previous s10 plus.
Only downfall is the price and storage as I took a lot of video and photo.
Only downfall is the price and storage as I took a lot of video and photo.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound, Great battery life
on September 1, 2021
Posted by: Double K
from Cincinnati, OH
Expertise:Expert
[This review was collected as part of a promotion.] Purchased the phone looking for really good battery life. That's what I have. I can play 18, unplugged and still have better than 50% battery life left. That's using GPS and radio. Nice! Very nice!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Overall pretty spectacular
on September 1, 2021
Posted by: Sp3cialK
from Texas
Expertise:Expert
[This review was collected as part of a promotion.] Everything about the phone is pretty solid. It's performance under stress (I have tons of apps) the camera including the super zoom and night shots is phenomenal, videos and games look spectacular.
I'm not going to knock a star down however my biggest issues is the lack of aux plugin and non-expandable storage directly in the phone. Both of these complaints have "work arounds" but to me is entirely unnecessary giving the fact the precious model and the Note 9, which is what I upgraded from had both these features.
I'm not going to knock a star down however my biggest issues is the lack of aux plugin and non-expandable storage directly in the phone. Both of these complaints have "work arounds" but to me is entirely unnecessary giving the fact the precious model and the Note 9, which is what I upgraded from had both these features.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US