Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
Amazing Features
on September 1, 2021
Posted by: IronmanMK85
from memphis, tn
Expertise:Intermediate
[This review was collected as part of a promotion.] Definitely the best Galaxy phone in the last few years. Awesome camera, durable build, and the best thing besides always caring a laptop everywhere. I do miss the micro sd slot
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone camera ever
on September 1, 2021
Posted by: Country
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I have a 10 year old daughter and I am 62. As you can imagine, getting photos of my daughter is a priority for me because I know I only have 7 or more years before she no longer lets me take those cute "riding on the pony" photos. I did not get custody of her until she was 6 so I have a lot of catching up to do. This camera does it ALL; great quality, great zoom, incredible slow motion...could not be happier
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Too thick
on September 1, 2021
Posted by: Jenspets
from Temecula, Ca
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had the S21 Ultra since the release date. I'm very disappointed overall. The pictures, size and feel is better with the Note 20 Ultra. This phone also seems to lag a lot. 2 stars for being Samsung and the integration of all there products
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and screen!
on September 1, 2021
Posted by: jjcombs13
from Michigan
Expertise:Expert
[This review was collected as part of a promotion.] I bought this a few months ago to replace my Note 10 because I was really interested in the new cameras. I take a lot of pictures, so the zoom features and overall quality were very important to me. I am happy to say that this phone has lived up to all my expectations! The pictures and video are amazing, and the upgrade from the Note 10 was worth every penny.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 1, 2021
Posted by: Keith
from Iowa
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for 6 months or so and is every bit of the phone I wanted.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down the best Samsung has to offer
on September 1, 2021
Posted by: Sgt Pepper
from New York
Expertise:Expert
[This review was collected as part of a promotion.] I will keep this short. Samsung S21 Ultra is by far the best android phone in the market. The hardware is excellent, extremely smooth in terms of operating the phone, the display is gorgeous, camera is outstanding. I have seen people not liking the fact you can't expand storage but honestly this is the 21st century and the use of cloud storage is inevitable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on September 1, 2021
Posted by: Xena42581
from Somerset ky
[This review was collected as part of a promotion.] Love my new S21 Ultra. I loved my note20 Ultra but I found myself not using the SPen as much as i thought i would (i barely ever used it) so i opted to go back to the S series. Its sleek, smooth running, fast, and even has some weight on it. The only thing i found annoying was Samsungs keyboards voice to text, it barely functions and when it does it seems like after every other word comes up some random sentence that i have to delete. I hope i can disable that and just use googles whenever i figure it out. Butnother than that its a great phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
120hz display and S pen support is the best.
on September 1, 2021
Posted by: Bezaleel Peter
from VA
Expertise:Expert
[This review was collected as part of a promotion.] Bought this phone and love the display,camera, 120hz display and specially the S Pen as I was a note user previously.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US