Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
Great features and easy to use
on September 1, 2021
Posted by: Debo
from Sparta, North Carolina
[This review was collected as part of a promotion.] I bought this phone a few months ago and I absolutely love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera
on September 1, 2021
Posted by: pvr4
from Cleveland, OH
Expertise:Intermediate
[This review was collected as part of a promotion.] Traded in my Galaxy S10 for this. Love the camera, even if it does look like alien eyes.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Incredibly Solid Phone!
on September 1, 2021
Posted by: SigGrizzler
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I had some issues at first where it wouldn't charge past 68% out of the box. Then I had to send it back for repair, then the crazy winter storm in Texas hit and delayed getting it... so that experience sucked. But since getting it back, I LOVE THIS PHONE!!! The camera is amazing, as per usual. While I don't use the crazy zoom on it often, when I do want/need it it's remarkable. The phone is still super fast and zippy, the fingerprint scanner works extremely well and fast, and the display is amazing, also as per usual with Samsung phones. Scrolling is smooth and buttery with the adaptive refresh rate. Games run well. Phone calls sound good, although speaker phone isn't the greatest. I love the S Pen, which I use frequently for work to write notes (and it translates them to text extremely well, even with my "eh" handwriting). In general, I probably don't get the most out of what this phone is capable of, but when I need advanced features I'm really happy this phone is so capable. I wish it had expandable storage, though. But I guess in today's age cloud storage is king anyway. I'm happy with this phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Innovative Phone
on September 1, 2021
Posted by: Pirot
from HI
Expertise:Intermediate
[This review was collected as part of a promotion.] I like the super advance features of it. I was a iPhone user for this past decade. I switch to this phone because of it's advance features. it's really worth it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and Reliable
on September 1, 2021
Posted by: Meowzer
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this a few months ago and the device has worked perfect. Im especially loving the upgraded graphics. It takes amazing photos and its a great fix when I dont want to lug my giant camera around.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on September 1, 2021
Posted by: Samsung Galaxy s21 ultra
from Missouri
Expertise:Expert
[This review was collected as part of a promotion.] I bought Samsung Galaxy s21 ultra 5g, and I'm very happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast Processing
on September 1, 2021
Posted by: Toad
from Kansas
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone for almost a year and I love it. It has been the best phone that I have ever had.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tremendous ease of use on top of the best camera
on September 1, 2021
Posted by: Rick
from La Jolla CA
Expertise:Expert
[This review was collected as part of a promotion.] When you go to get a new phone these days, you can only hope it lives up to the hype. Let's face it- they cost more than a new laptop (or at least many of them).
With the Galaxy S21 Ultra, I got everything I hoped for. I rely heavily on the camera feature, but I also lean on an abundance of smart features. This phone has delivered in every department. I still have more to learn about it, even after 8 months. For sure, though, I am getting my money's worth out of it every day.
With the Galaxy S21 Ultra, I got everything I hoped for. I rely heavily on the camera feature, but I also lean on an abundance of smart features. This phone has delivered in every department. I still have more to learn about it, even after 8 months. For sure, though, I am getting my money's worth out of it every day.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US